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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
April 09, 2019
Proffesional, efficient, personable, & the best!” Thank you so much, Brendan for taking care of me & for all you did to make sure my experience with Audi Burlington has been outstanding. You’re the be Thank you so much, Brendan for taking care of me & for all you did to make sure my experience with Audi Burlington has been outstanding. You’re the best! - Jaclyn More
by Jaclynx
Employees Worked With
March 31, 2019
Smooth Experience Purchased my first Audi and my experience at the dealer was easy, thanks to Alex N. From the moment I got there I felt welcome. Alex is very knowled Purchased my first Audi and my experience at the dealer was easy, thanks to Alex N. From the moment I got there I felt welcome. Alex is very knowledgeable about the Audi product. I would recommend Alex and his team. More
by Rob357
Employees Worked With
Josh Morrison, Alex Nunez
March 31, 2019
My First Audi My first time at the Audi dealer was great. Alex made me feel welcome. He answered all of my questions and made this process easy. Alex and the Audi t My first time at the Audi dealer was great. Alex made me feel welcome. He answered all of my questions and made this process easy. Alex and the Audi team are great to deal with. More
by Damaris
Employees Worked With
Kevin Collins, Alex Nunez
March 29, 2019
New audi purchase with Peter Bought another Audi from Peter Matton last week. Peter was very knowledgeable on different models and packages, he has been very helpful before and af Bought another Audi from Peter Matton last week. Peter was very knowledgeable on different models and packages, he has been very helpful before and after purchase. More
by jchen
Employees Worked With
March 23, 2019
Very positive purchase experience The team at Herb Chambers Audi Burlington was excellent, particularly Peter Matton. I am happy with the experience and my new Q5! Also appreciate t The team at Herb Chambers Audi Burlington was excellent, particularly Peter Matton. I am happy with the experience and my new Q5! Also appreciate the usual excellent treatment from Adnan Sehovic. More
by Jmf195
March 23, 2019
New car purchase Brendan was great to work with. Very attentive and friendly to work with. So far so good with new car. Lovin’ it. Best Sean Minton. Brendan was great to work with. Very attentive and friendly to work with. So far so good with new car. Lovin’ it. Best Sean Minton. More
by Sean M
Employees Worked With
March 21, 2019
Peter Moulton I just purchased a new Audi A-5 with Peter Moulton. What impressed me was not just the sales experience, but the follow-up. He communicated that h I just purchased a new Audi A-5 with Peter Moulton. What impressed me was not just the sales experience, but the follow-up. He communicated that he cared that I understand the functions of my new car and the total experience. More
by afwcus@gmail.com
Employees Worked With
March 19, 2019
Exceptional customer service I purchased my vehicle over the internet. The complications with interstate registration were seamless with this team. Ali helped with every step in t I purchased my vehicle over the internet. The complications with interstate registration were seamless with this team. Ali helped with every step in the process including picking me up from the airport and arranging for lodging during our stay. This is not the typical dealership and these are not typical salespeople; it was an enjoyable process from start to finish. Thank you so much to Ali and the team at Audi of Burlington. More
by JT
Employees Worked With
Ali Mohajer
March 13, 2019
Buyer Beware...Stay Away! If you value your money, please DO NOT do business with this dealership. I bought a 2016 CPO Audi A4 from them with less than 30,000 Miles. I live in If you value your money, please DO NOT do business with this dealership. I bought a 2016 CPO Audi A4 from them with less than 30,000 Miles. I live in another state, so I had the car delivered. The first time I drove the car, I noticed 2 significant issues. I emailed Audi Burlington the next day and informed them. They told me to take it to my local Audi dealer for inspection. My local Audi dealer diagnosed a burned out clutch, and estimated a $5,000 repair. Audi Burlington won't give me ANY money to help with the repair. Thomas Viner from this dealership was especially rude. Ali, who sold me the car, was professional and respectful. I've submitted a consumer complaint with the Massachusetts Attorney General. More
by Julian
Employees Worked With
Tom Viner, Ali Mohajer
March 06, 2019
Excellent professional sales process The whole experience was transparent and professional. This includes the entire process from early seiection and deciding options to the final details The whole experience was transparent and professional. This includes the entire process from early seiection and deciding options to the final details and final extras. Brendan and his team are top notch and highly recommended More
by Bluedog
