Audi Burlington

Horrendous service department Would never take my car there again. It was a terrible service experience all around. Their employees are unfriendly and incompetent and the managem Would never take my car there again. It was a terrible service experience all around. Their employees are unfriendly and incompetent and the management doesn’t seem to care. Not something one would expect from an Audi dealership. More

Thanks for your patience Ali was amazing, first of all I walked in the door right before closing with a 3 week old and did not know what exactly I wanted, I had a few diffrent Ali was amazing, first of all I walked in the door right before closing with a 3 week old and did not know what exactly I wanted, I had a few diffrent cars in mind and wanted to test drive each of them, Ali didn’t rush us into anything! He explained everything and helped us figure the best fit for our needs and made it a seemless process. 😁 More

Thank you Brendan, I wanted to take a minute to thank you and the Team at Burlington Audi for making my car purchasing experience so positive. Also, for welcomi Brendan, I wanted to take a minute to thank you and the Team at Burlington Audi for making my car purchasing experience so positive. Also, for welcoming me into the Audi Family. You are knowledgeable, transparent and a consummate professional. You as well as Management were respectful of my time and truly cared to help me get into the vehicle that suited me best. Thank you for taking such good care of me and for all of the followup with regard to my Audi, I love the car! More

Absolutely Top Notch Experience I will do my best not to sound too “cliché” or like I’m brainwashed with Audi marketing, but I truly believe what I’m about to say. It’s not hard to I will do my best not to sound too “cliché” or like I’m brainwashed with Audi marketing, but I truly believe what I’m about to say. It’s not hard to “sell” an Audi (or any luxury car for that matter). If you want luxury and/or sport you usually know what you want down to the specs; you’ve done the research, you know the brand. Audi Burlington did not try to “sell me a car”. Every individual I interacted with this weekend worked hard to be both personally connecting and extremely professional. They know to put someone in an Audi, they are selling the relationship with the Audi family. This is my third Audi (first time purchasing from an Audi dealer) but I have interacted (both sales and service) with at least 15 other Audi dealers from Vermont to Florida, and never felt as comfortable as I did with the Herb Chambers’ team here. I was on AudiUSA (along with tons of other sites CARFAX, autotrader, etc) specifically looking for a 2018 Q3 with low mileage. I kept coming across the same listing for a KILLER price below market value and new I had to give it a look. I stopped by Audi Burlington after work JUST for a drive by and swore I wasn’t going to talk to anyone (I will say, no one bothered me on the lot which I appreciate) and before I knew it I was walking into the showroom on my own free will for more info. I scheduled a test drive appt for the following day. I was greeted bright and early by Carol Tule. Let me tell ya, the character limit on reviews is not long enough for me to go into my adoration for this woman! She was an absolute blessing and so much fun to work with! She kept me laughing from 10am until I left with the car that evening. She knew all the specs and features that were important to me, and even pointed out all the security features for a young woman. I knew the moment I got in that car with her, I wasn’t leaving without it! It was immaculate inside and out. I told Carol my heart was sold, and she worked every angle in her power to make sure I could get the trade in on my current Audi to fund it. She was able to plead with the sales manager Chris, who graciously gave me the few more dollars I needed to make it happen. The financing went so smoothly, they were even able to match my low rate with Navy Federal. We had some small hiccups with my insurance company dropping the ball, but Carol stayed on top of them all day and kept me in the loop every step of the way! I also worked with Josh Morrison to get all the papers signed, he walked me through all the expectations before I signed anything. I can’t say enough about my experience here, every person in that building worked to get me the package I needed to leave happy. I am absolutely in love with my new car! I would highly recommend Burlington Audi, and 110% recommend you book your visit with Carol Tule!! More

searching for a rs3. . . Came to Burlington Audi in search of a rs3. thought I would have to order one, my lease was not due until January, but boom, within a week I had an r Came to Burlington Audi in search of a rs3. thought I would have to order one, my lease was not due until January, but boom, within a week I had an rs3, pretty much loaded. Brendan Leary and the staff made it so easy and got out of my previous lease without a hitch. When the rs3 arrived it was gorgeous and Brendan went over the car from top to bottom with me. Been driving the car for a month or so now and it is incredible, drive it in dynamic sport mode and it really rumbles, but so sophisticated. Thanks Brendan for making my experience so enjoyable! More

Purchase of 2018 A4 Excellent service. Initially, I saw the car on line and made an appointment to see it. The car was ready when we arrived. Very easy transition and Excellent service. Initially, I saw the car on line and made an appointment to see it. The car was ready when we arrived. Very easy transition and excellent customer service. Our salesman, Ben, was awesome! More

EXCELLENT experience Have been going to Audi Burlington for service on my A4 Avant, just traded it in for an Audi e-tron. Peter Matton in particular was fantastic, knowle Have been going to Audi Burlington for service on my A4 Avant, just traded it in for an Audi e-tron. Peter Matton in particular was fantastic, knowledgeable and really helpful with trade-in, financing and getting to know my new electric car! Everyone at Audi Burlington is friendly and if they don't know how to help you, they'll find you someone that does. Can't say enough about the high quality service and sales. More

Excellent experience We were served by Ben Macieski for our recent purchase. He is very professional, prompt in responding. He went above and beyond to ensure he is doing We were served by Ben Macieski for our recent purchase. He is very professional, prompt in responding. He went above and beyond to ensure he is doing everything in his remit to make our purchase as smooth as possible. More

Professional and customer centric Peter was very professional and with high attention to customer needs my experience was excellent and i would like to thank warmly the Audi team for Peter was very professional and with high attention to customer needs my experience was excellent and i would like to thank warmly the Audi team for their good work ! More

Excellent Experience! Just worked with Peter Matton at Audi and it was the best experience. We traded in our old leased car for the new one. He found us just want we were Just worked with Peter Matton at Audi and it was the best experience. We traded in our old leased car for the new one. He found us just want we were looking for and the process on our end could not have been easier. Josh also made the transaction easy by all the "paperwork" on line. No more signing your name a thousand times. It was a pleasure working with these two people. They make car buy easy! More