Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,115 reviews
Audi Dealership and Audi Sales Representative Review I recently purchased a car from the Audi Dealership in Burlington, MA location. The experience was wonderful and the people I met from the moment I wa I recently purchased a car from the Audi Dealership in Burlington, MA location. The experience was wonderful and the people I met from the moment I walked in the door could not have been more welcoming, friendly and approachable. I spoke Sven Curkic who immediately put me in touch with Derek Carrion, Sales Representative to talk to me about the various Audis I was interested in purchasing. Let me just say Derek was amazing to work with. He is extremely knowledgeable about the car and fully explained each of the Audis (4, 5 and 6). He allowed me ample time to test drive each of the cars, He explained all the various options and detailed the differences between each of the cars as well as fully explained the various packages and options I could select form. Derek was incredibly helpful throughout the entire process. Needless to say, I purchased my car last week. I worked with Josh Morrison on the financials and he was terrific as well. Prior to leaving the dealership, Derek spent over 2 hours explaining the car to ensure I was fully comfortable driving my new Audi out of the dealership, and he encouraged me to contact him if I had additional questions weeks later. Now that is what I call A++ customer service I can't say enough of good things about the Audi Dealership in Burlington, MA.I would highly recommend you purchasing your new car from them and please ask for Derek Carrion! He's the best! More
Thanks Peter and Sven I recently relocated from San Diego to Boston and went to Audi Burlington for car shopping. Since I'm still staying in temporary housing, not having a I recently relocated from San Diego to Boston and went to Audi Burlington for car shopping. Since I'm still staying in temporary housing, not having a permanent address in MA causes a lot of trouble from car title registration to securing a car loan. Peter and Sven provided great help along the way and exceeded every aspect of my expectation. Driving a CPO 2018 Q5 out of dealer lot, I'm a very happy customer. More
Easy Peasy This is my second car purchased at Herb Chambers of Burlington and it was a pleasure to have worked with Derek Carrion and Lauren Savage on this de This is my second car purchased at Herb Chambers of Burlington and it was a pleasure to have worked with Derek Carrion and Lauren Savage on this deal, along with Josh Morrison from the finance department.They know there business of assisting the customer from the time you enter the dealership. I would highly recommend Burlington Audi for your next car purchase. Tom Curtis More
Top notch service! My husband and I enjoyed working with Jay Levy !! He was not the typical sales individual that likes to hover over you and pressure you to buy a car f My husband and I enjoyed working with Jay Levy !! He was not the typical sales individual that likes to hover over you and pressure you to buy a car from Him !! He gave us all the space we needed to make an informed decision and we took our time looking over the car and asking whatever questions we had! Buying a car is a huge investment and it is so important that you make sure that the car you select you absolutely love and have no drawbacks because you cannot return it !!! My husband and I could not be any happier with our decision and our new SUV too!!! Nice to know that if we need any future assistance we have a salesperson like Jay that will walk us through the experience !!!! Thank you so much !!!! More
Knowledgeable, Great Service, Honest Jay and team did a great job getting us the car we wanted at a competitive price. Process was fast and easy; very important since we travelled from Ma Jay and team did a great job getting us the car we wanted at a competitive price. Process was fast and easy; very important since we travelled from Maine. Most important to us, the dealer gave us numbers and had the ethics to stand behind them when it was discovered there was an error in our favor. Jay knows his stuff and was very up front with us. Thanks to the whole team we worked with: Ashley, Lauren, Jay and Josh. We will be back for the next Audi for sure! More
Thank you Peter and Chris! Peter Matton was very helpful and patient when I was purchasing my SQ5. He answered all my questions and explained how all the bells and whistles work Peter Matton was very helpful and patient when I was purchasing my SQ5. He answered all my questions and explained how all the bells and whistles work. He was able to compare and contrast the Q5 and SQ5 and helped me make the best decision. He was friendly and made me feel at ease. Right after I got my car I had a family emergency, Peter was kind and thoughtful. I love my car! Chris assisted securing the SUV with the exact color and trim I wanted.He went out o his way to acccomodate my needs. More
"Unparalleled commitment to quality and excellence" As a loyal and long-time customer of Audi Burlington, I appreciate the outstanding consumer experience that my family and I consistently receive from As a loyal and long-time customer of Audi Burlington, I appreciate the outstanding consumer experience that my family and I consistently receive from all of the staff at this exceptional dealership, including a recent A6 lease transaction for me and an SQ5 for my daughter. Its unparalleled commitment to quality and excellence starts at the top with General Manager Adnan Sehovic, under whose leadership the sales team, especially Manager Lauren Savage and Brand Specialist Caitlin Meuse; finance team, particularly Manager Josh Morrison; and service team, notably Advisor Jim Parolisi, abide by and adhere to the highest standards of customer satisfaction at all times. If you’re looking to buy or lease an Audi, I recommend that you look to the team of professionals at Audi Burlington for guidance and assistance, where you, too, can see its unrivaled emphasis on “going the extra mile” and focus on a “fair, fun, and stress-free experience” that distinguishes this team and dealership from all others in Massachusetts and elsewhere. Wm. Welch More
It's always great working with Peter! This is the 4th and 5th cars my wife and I have bought or leased working with Peter. And, when it's time several years down the road, we will be back This is the 4th and 5th cars my wife and I have bought or leased working with Peter. And, when it's time several years down the road, we will be back again. He is Knowledgeable, friendly and reliable, which to me are the key traits of a great sales representative. We've never had a problem when buying cars from Peter at Audi Burlington. He's the best. More
Peter Matton did a great job. Total pleasure to work with Peter Matton. He really knows the A6 and he is a very congenial person.!! I will call him first for my next A6. Total pleasure to work with Peter Matton. He really knows the A6 and he is a very congenial person.!! I will call him first for my next A6. More
Peter Matton This was my 4th or 5th Audi I purchased from Herb Chambers and Peter Matton. Peter is extremely knowledgeable with the brand and is professional in This was my 4th or 5th Audi I purchased from Herb Chambers and Peter Matton. Peter is extremely knowledgeable with the brand and is professional in the sales transaction. I always go to Peter and recommend him constantly. The Herb Chambers Companies set the bar in sales, service, and courteous employees! I visited other Audi dealers but they can not deliver the professionalism in sales and service as Herb Chambers does. More