Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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A great place to buy a car I returned to Audi Burlington a second time and had the same great sales service, and helpfulness. The entire staff was gracious. Even the finance guy I returned to Audi Burlington a second time and had the same great sales service, and helpfulness. The entire staff was gracious. Even the finance guy was terrific, and he sold me my first Audi! If you don’t like being pressured to buy, but want some help selecting the vehicle that’s best for you, go to a Audi Burlington, and ask for Brendan Leary! More
Great Service I just got my 02 sensor and air bag recall done today. Derek Brodeur was my advisor. This guy is the best advisor at Burlington, I don't want to dea I just got my 02 sensor and air bag recall done today. Derek Brodeur was my advisor. This guy is the best advisor at Burlington, I don't want to deal with anybody else. He's a straight shooter, when I bought my car A3 over a year ago at Burlington it still had a service of Audi care left over that nobody informed me of. Derek pointed it out to me when nobody else did. That speaks volumes, honesty. I feel Audi of Burlington is lucky to have him as an employee. I Thanks again, Bobby D More
Jay Levy was awesome to work with. I am demanding in both terms of price and service. Jay Levy and Audi Bulington exceeded my expectations in both areas. I got a great deal on a des I am demanding in both terms of price and service. Jay Levy and Audi Bulington exceeded my expectations in both areas. I got a great deal on a desirable car (Audi S5 Covertible Triple Black) and I wanted to take delivery quickly (as the weather was beautiful and I have no patience). Jay and the whole team at Audi Burlington were truly awesome to work with. I Highly Recommend!!! More
misrepresented tires condition no oil change Bought a car in late May of 2019. I live out of state and had the car shipped to me. Prior to purchase I was assured by Tom the sales manager and one Bought a car in late May of 2019. I live out of state and had the car shipped to me. Prior to purchase I was assured by Tom the sales manager and one of his sales associates that the car was in perfect condition and it passed safety inspection including tires. In fact, a copy of this safety inspection with a comment of how great of a shape the tires were was emailed to me and I still have it in my possession. I just had the car routined serviced at my local Audi dealer and I was told that my tires, although tread is in great shape,are dry rotted and pose a safety hazard. The local dealership and I contacted Tom and expressed concern . I was told that my local dealership are trying to sell me tires and there is nothing wrong with these and it is safe to drive. My local service person offered to contact Tom to clarify this issue. Not realizing that he was on speakerphone, Tom basically told my service advisor that it's the perfect opportunity to sell me new tires. He also demonstrated lack of knowledge and indifference to this issue when confronted by my service advisor. When Tom realized he was on speakerphone, he began to insist that the dry rot in all 4 tires is caused by climate and excessive exposure to sun. Now, if you are reading this Mr. Tom you are telling me that I bought $40k car and I brought it here to put it in the sun for the tires to dry rot so that I can try and squeeze you for a set of tires.. LOL. Never heard of a garage? Btw, I've only put on about 1000 miles since I got the car. Turns out that even such a basic thing as an oil change was never done. They basically bought the car, washed it and sold it me. All this talk about dealership cost of marketing a vehicle is not true. Sales people like Tom put lives of people like me in jeopardy. More
Great Experience Great experience at Audi Burlington. The staff was extremely helpful and did made the process so easy. Was able to complete the entire process in Great experience at Audi Burlington. The staff was extremely helpful and did made the process so easy. Was able to complete the entire process in just 3 days. More
In and out with Audi of my dreams Best in and out experience with used Audi in impeccable condition with low miles. Peter was incredibly knowledgeable and able to answer any and all o Best in and out experience with used Audi in impeccable condition with low miles. Peter was incredibly knowledgeable and able to answer any and all of our questions without delay. Dealership was so popular on the day of our visit that we had to wait to close the deal with business operations! More
The best car purchasing experience ever The sales staff were accommodating, considerate, and very personable. Peter Matton did everything he could to make sure i was happy with my new car, f The sales staff were accommodating, considerate, and very personable. Peter Matton did everything he could to make sure i was happy with my new car, from offering great deals to going out of his way to import the car i wanted from a factory. He was very quick with communication and it was a fun experience overall. More
Excellent experience! I recently purchased an Audi A3 Convertible at this dealership. The person I deal with the most is Peter Matton. In one word, Peter is awesome! Fro I recently purchased an Audi A3 Convertible at this dealership. The person I deal with the most is Peter Matton. In one word, Peter is awesome! From test drive, discussions, purchase, delivery, and post-delivery help, he was unbelievably knowledgeable, cooperative, and patient. Over the years, I have purchased several Porsche cars from their sister dealership. I would rank this experience at the top. I would not hesitate to recommend this dealership in general, and Peter in particular, to anyone. More
Awesome Dealer I have a 2018 Audi S4 that I purchased from Herb Chambers in Burlington. I have to say, I have been very pleased with the level of customer care this I have a 2018 Audi S4 that I purchased from Herb Chambers in Burlington. I have to say, I have been very pleased with the level of customer care this organization provides. Jim Parolisi is one of the service representatives that I have dealt with and it's been a true pleasure. In my experience, this is truly a special group of individuals that make it fun to visit the dealership to get your car serviced. Adnan Sehovic and the greater team are awesome! Thanks, Team... love the coffee machine and pastry as well. Cheers, EDHW More
Excellent Service! I love my Audi and expect that it will be taken care of in a professional, loving and timely matter. This and more is why I bring my Audi to be servic I love my Audi and expect that it will be taken care of in a professional, loving and timely matter. This and more is why I bring my Audi to be serviced by Jim Parolisi at Audi Burlington. From the moment that you walk into the service area, you feel like you are part of a family and not a dealership. Jim always greets me with a smile and a handshake. He shows concern when needed and addresses any potential issue right away. The reasons why my next car is going to be an Audi are Jim Parolisi and Audi Burlington. I can't imagine going anywhere else. More