Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My wife and I recently bought a 2019 Audi Q7 with the help of Andrew Secker. he was able to answer all questions we had about the car and was efficient and so friendly. He never made us feel rushed or un help of Andrew Secker. he was able to answer all questions we had about the car and was efficient and so friendly. He never made us feel rushed or under pressure which was greatly appreciated. We live in Maine and he was able to make the delivery process seamless and quick. Very lucky to have had his help! -Isaac More
Effective and professional sales process I just bought a new Audi and traded in my old car. Andrew was professional and helpful. He provided us with options that meet our requirements. Charge I just bought a new Audi and traded in my old car. Andrew was professional and helpful. He provided us with options that meet our requirements. Charges and prices were transparent. I was also able to use my Audi Affinity certificate to get a corporate discount. Andrew very kindly and helpfully answered my questions and walked me through the whole process, including sales, insurance and DMV procedures. He responded and actioned quickly upon my requests. More
Easy process that met my needs I had a great experience working with Andrew. He pinpointed what I was looking for and made the process enjoyable and easy. Andrew has excellent kno I had a great experience working with Andrew. He pinpointed what I was looking for and made the process enjoyable and easy. Andrew has excellent knowledge of Audi connect that made the setup simple. More
It was a friendly environment and got satisfactory reply to my questions. In future looking forward the same response whenever required. It was a pleasant experience visiting Audi Burlington. to my questions. In future looking forward the same response whenever required. It was a pleasant experience visiting Audi Burlington. More
Transparent, fair sales process and Great Sales Profesisonal I just purchased my third Audi from Audi Burlington. I searched and spoke with other dealers around New England but found that Jay Levy and Audi Burl I just purchased my third Audi from Audi Burlington. I searched and spoke with other dealers around New England but found that Jay Levy and Audi Burlington were the best quipped to answer all 350 of my questions and were highly transparent in the sales process, finance and service. I recommend Jay Levy as your go to sales professional and if you are in for service, Jim Parolisi is your person. Can diagnose an issue blindfolded, asleep and one a different continent via phone. More
Top notch service I was recently at this dealership to lease a new Audi. My experience was enjoyable from top to bottom. Jay was professional, personable and helpful. I was recently at this dealership to lease a new Audi. My experience was enjoyable from top to bottom. Jay was professional, personable and helpful. He made a process that is generally tedious an absolute pleasure. More
Andrew was very Friendly and couldn't have had a better experience! He took care of everything precisely and quickly. Would recommend him to friends and family! experience! He took care of everything precisely and quickly. Would recommend him to friends and family! More
A Dealership with Values I am stunned by the incredible customer service of Audi Burlington. A recent repair, which turned into a difficult, unforeseeable and expensive is I am stunned by the incredible customer service of Audi Burlington. A recent repair, which turned into a difficult, unforeseeable and expensive issue was handled in a very generous manner. Given the circumstances, the repair costs could have been in part my responsibility. However, Mr. Sehovic, Mr. Gaskell, and the many service technicians worked together to resolve this unexpected problem. To my dismay, I was not charged for a very costly service matter. Aside from my immense gratitude, I want other individuals to know about this customer service story on steroids. When I think back to my initial impressions, I realize how wrong how I was. I assumed that since I was buying an older, used car, I did not matter that much. However, when I expressed my concerns, to Mr. Sehohic, he personally responded. His involvement, along with Mr. Gaskell's throughout my unfortunate dilemma, clearly illustrates the level of integrity and honest of the team. Part of my job, aside from legal, is working on ethics and values within the organization I am employed with. Therefore, I am versed in values that are written on a wall or in a handbook versus ones that are lived by individuals. The entire staff at Audi Burlington are shining examples of the latter. My deepest thanks everyone for being amazing. Respectfully, Jennifer Kearney More
Excellent service This is my second lease and it was a great experience. Peter and all the folks at Audi Burlington were very helpful and expedient throughout the entir This is my second lease and it was a great experience. Peter and all the folks at Audi Burlington were very helpful and expedient throughout the entire process. More
Great Experience I recently leased an Audi Q7 from Peter Matton and he was great to work with. He was very knowledgeable and worked with me to make the numbers work. W I recently leased an Audi Q7 from Peter Matton and he was great to work with. He was very knowledgeable and worked with me to make the numbers work. Will definitely work with Peter again in the future. More