Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,113 reviews
The service department is always a pleasure to work with. I have never had an issue with the work. Max is my favorite service rep. He keeps you updated on progress and gets you in and out quickly. I have never had an issue with the work. Max is my favorite service rep. He keeps you updated on progress and gets you in and out quickly. More
I love this dealership. Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Jim as well. More
Jay was fabulous. So amazingly helpful in guiding me through the car options that would meet my needs. And very patient with my many, many questions. After purchase So amazingly helpful in guiding me through the car options that would meet my needs. And very patient with my many, many questions. After purchase, he spent as much time with me as I needed to show me all the ins and outs of the car’s functionality, which was immensely helpful. He also was great in facilitating a full transaction (trade in the old car and drive off the lot with a new car) in less than 24 hours. Totally amazing. And Ali was great with all the financing and going through the additional options for the car. Again, he was very patient with all my questions and didn’t just try to lead me to the most expensive options, but rather guided me to the reasonable options. Much appreciated. I am a entirely satisfied customer on all fronts. Thanks! More
The process of negotiating and buying the Audi Q5 was easy and smooth. I was able to negotiate the price over the phone One issue that I faced was the usual high pressure tactics used by the business easy and smooth. I was able to negotiate the price over the phone One issue that I faced was the usual high pressure tactics used by the business manager to sell me the many warranty packages available. He was rude and obnoxious. I walked out of his office and ultimately finished the paperwork by meeting with another person More
Jay was great- he was very knowledgeable and friendly and thoughtful. L. I appreciate that he did not pressure me into purchasing. thoughtful. L. I appreciate that he did not pressure me into purchasing. More
Do not buy a car from these people. Their cars just sit on the lot and rot out and then they sell them to people and make money off you when you have to keep bringing it back. And 550.0 Their cars just sit on the lot and rot out and then they sell them to people and make money off you when you have to keep bringing it back. And 550.00 for an oil change lol in what world. Must be some fancy oil lol what a joke. Worst experience everrrr! How they treat you after you buy the car is disgusting. This company should be ashamed of themselves. They don’t even deserve a star. Don’t know how they sleep at night. Absolutely awful. More
This is my second vehicle I’ve purchased from Audi Burlington. The service is always impeccable and the team always makes any process seamless. Burlington. The service is always impeccable and the team always makes any process seamless. More
Herb Chambers Audi Burlington treats you like a VIP every time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were wait time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were waiting for your car to exit from the service department. Staff are always present and professional. More
On point and very efficient and friendly. Always explains in detail what is needed or not needed Always explains in detail what is needed or not needed More
Great dealership and every one at Audi Burlington is friendly and easy to work with. From Scott to George to Ali, they are wonderful people to work with. friendly and easy to work with. From Scott to George to Ali, they are wonderful people to work with. More