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Audi Burlington

Burlington, MA

4.9
3,113 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,113 reviews

March 30, 2024

The service department is always a pleasure to work with. I have never had an issue with the work. Max is my favorite service rep. He keeps you updated on progress and gets you in and out quickly. More

by robac7i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Apr 01, 2024 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Max & the team appreciate your support and look forward to seeing you again next time!

March 30, 2024

I love this dealership. Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and More

by Eweisman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Burlington responded

It's fantastic to know that you've had such positive experiences with Jim and our team at Audi Burlington. We appreciate your recommendation and look forward to your next visit!

March 30, 2024

Jay was fabulous. So amazingly helpful in guiding me through the car options that would meet my needs. And very patient with my many, many questions. After purchase More

by Eweisman6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Apr 01, 2024 -

Audi Burlington responded

We're thrilled to know that Jay & Ali provided you with a smooth experience here at Audi Burlington! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

March 29, 2024

The process of negotiating and buying the Audi Q5 was easy and smooth. I was able to negotiate the price over the phone One issue that I faced was the usual high pressure tactics used by the business More

by Blacksolaraforsale
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Burlington responded

We appreciate your feedback and are glad to know that you found the process of buying your Audi Q5 smooth. We apologize for any discomfort caused during the warranty discussion, we'll certainly take this into account as we strive to improve our services at Audi Burlington.

March 29, 2024

Jay was great- he was very knowledgeable and friendly and thoughtful. L. I appreciate that he did not pressure me into purchasing. More

by Juliemussafer
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Mar 29, 2024 -

Audi Burlington responded

Hi Julie! We're glad to know that Jay provided a pressure-free and knowledgeable experience at Audi Burlington. Thanks for sharing your positive feedback!

March 29, 2024

Do not buy a car from these people. Their cars just sit on the lot and rot out and then they sell them to people and make money off you when you have to keep bringing it back. And 550.0 More

by Hb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Brodeur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Burlington responded

We've read your review and understand that the experience you had was less than optimal. I would like to speak with you further so we can work towards a solution. Please reach out to me at your earliest convenience. Kaitlin Carriere - Business Development Manager - kcarriere@herbchambers.com

March 28, 2024

This is my second vehicle I’ve purchased from Audi Burlington. The service is always impeccable and the team always makes any process seamless. More

by Jayvonte Odom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Audi Burlington responded

Jayvonte, we're delighted to know you've had another great experience with us at Audi Burlington. We always aim for seamless service! Thanks for your continued support and enjoy your new vehicle!

March 27, 2024

Herb Chambers Audi Burlington treats you like a VIP every time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were wait More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat in Parts; 5 stars ⭐️
Mar 27, 2024 -

Audi Burlington responded

Hi Paul! We're delighted to know that you had a VIP experience at Audi Burlington! Our team always aims for professionalism and comfort. Thanks for appreciating our recent renovation too - it's all designed with customers like you in mind!

March 25, 2024

On point and very efficient and friendly. Always explains in detail what is needed or not needed More

by Johncberriola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Audi Burlington responded

Hi John C! Thank you for leaving us this five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

March 24, 2024

Great dealership and every one at Audi Burlington is friendly and easy to work with. From Scott to George to Ali, they are wonderful people to work with. More

by Ecl9945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Mar 25, 2024 -

Audi Burlington responded

We're delighted to know you had a positive experience with Scott, George, and Ali at Audi Burlington! Thanks for your kind words about our dealership. We look forward to working with you again in the future!

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