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Audi Burlington

Burlington, MA

4.9
3,113 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,113 reviews

April 05, 2024

I had a great experience with Mike at the dealership. He went above and beyond while always remaining professional, making sure I was comfortable in purchasing the right car for me. More

by ebrowne14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
Apr 06, 2024 -

Audi Burlington responded

Hi E Browne! Thanks for the shout-out! We're glad to know that Mike provided you with a great experience at Audi Burlington. Enjoy your car and don't hesitate to reach out if there's anything else we can do for you!

April 04, 2024

Good service, convenient, great communication and no pushiness. Car was ready in a timely manner More

by margerychase
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Audi Burlington responded

Thank you for rating our team five stars, Margery! We look forward to assisting you again! - Audi Burlington

April 03, 2024

Check in and check out process was easy and fast. Service member was friendly and knowledgeable. More

by Ecavicchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! We appreciate your business and hope to see you again in the future!

April 02, 2024

Jim in the Service department should be the poster boy for Exceptional customer service. Best I’ve seen in a really long time! More

by Clangwuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Audi Burlington responded

Hi Clang! We're delighted to know that Jim from our Service department provided exceptional customer service! Your feedback is greatly appreciated, and we'll be sure to pass it along. Thanks for choosing Audi Burlington!

April 02, 2024

A pleasant experience from drop off, service, and pick up. Loaner car waiting as I arrive, and an equally smooth pick up. More

by SPSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Audi Burlington responded

We're glad to know your experience at Audi Burlington was smooth from start to finish! We always aim for a seamless process. Thanks for sharing your feedback with us!

April 02, 2024

Very professional staff. Loaner car was clean and ready immediately. Service was quick and thorough. More

by Brendonbyrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

April 01, 2024

Victoria was great Easy to deal with, understanding, an knowledgeable. She followed up on any issues or concerns very timely. More

by Bill_alcott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance was great too
Apr 01, 2024 -

Audi Burlington responded

Bill, it's great to know Victoria provided you with such a positive experience at Audi Burlington. We appreciate your feedback and look forward to assisting you in the future!

April 01, 2024

The staff were helpful, nice and experienced. Easy process, thanks to all involved, happy with my purchase More

by Sjenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with our team at Audi Burlington! Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

April 01, 2024

It was a relaxed, no pressure, informative and enjoyable experience. Brendan addressed all our questions and we left the dealership happy new car owners. More

by jelmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Audi Burlington responded

Jelmel, we're glad to know Brendan was able to provide you with a relaxed and informative experience at Audi Burlington. Congratulations on your new car!

March 31, 2024

Peter and Ali are helpful in making the process smooth. We didn’t expect to have our old car trade in and getting the car we want in just 2 days. More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Apr 01, 2024 -

Audi Burlington responded

Charlie, it's great to know that Peter and Ali were able to assist you efficiently at Audi Burlington. We're glad we could make the trade-in process smooth for you!

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