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Audi Burlington

Burlington, MA

4.9
3,113 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,113 reviews

May 03, 2024

Service was prompt and well done. The service team was very friendly and extremely helpful in answering questions. More

by AudiA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Brickey
May 06, 2024 -

Audi Burlington responded

We're so glad our Audi Burlington team was able to answer all your questions! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

May 03, 2024

Easy in and easy out. Loaner was right there waiting for me. And good communication before and after the service. More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Audi Burlington responded

We're glad to know your visit was smooth and efficient! Thanks for choosing Audi Burlington for your service needs. We appreciate the feedback!

April 30, 2024

We are extremely pleased with the exceptional car service we received. The oil change was executed with remarkable efficiency and speed. More

by taratulku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 01, 2024 -

Audi Burlington responded

We're so glad to know you had a great experience with your oil change at Audi Burlington! Efficiency and speed are key for us, thanks for noticing. Safe travels until we see you next time!

April 30, 2024

Professional, courteous and very responsive to questions and concerns. The whole process was a pleasant experience from start to finish! More

by donna.lambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Audi Burlington responded

Hi Donna! We're delighted to know that you had a pleasant experience with us at Audi Burlington. Our team is always here to answer any questions and concerns. Thanks for your review!

April 29, 2024

They are both professional in how they handle the service, but what sets them apart is how accommodating and helpful their team is to someone that needs their assistance! More

by sullivan.ryanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Burlington responded

We're so glad to know our team at Audi Burlington was able to provide you with professional and accommodating service. Thanks for the positive feedback!

April 28, 2024

I had a wonderful experience purchasing my new car! The salesperson was friendly and nice. More

by Jin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Burlington responded

It's great to hear, Jin! Thank you for coming to Audi Burlington!

April 27, 2024

Fast and accurate vehicle intake. Service rep and appointment details all quick and easy to work with. A very good service experience. More

by missing0_russets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Burlington responded

We're glad to know that you had a fast and easy service experience at Audi Burlington! Our team is always here to provide efficient and accurate assistance. Thanks for the review!

April 27, 2024

Great service for the 50K service. Anthony was proactive and communications were timely. Loner car was good. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Burlington responded

Frank, we're glad to know Anthony and the team at Audi Burlington provided you with great service. Thanks for sharing this positive feedback!

April 26, 2024

Amazing service and an amazing service advisor. Always very informative and provides guidance with customer needs in mind. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting our Audi Burlington team with your service needs and look forward to continuing to serve you in the future. Take care!

April 25, 2024

Derek made sure I was kept informed while they did the maintenance on my car. Service Department is always friendly when you arrive and makes sure that everything is done satisfactorly. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and our team at Audi Burlington kept you well-informed throughout your recent experience. We always aim for friendly service and complete satisfaction! Thanks for the review.

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