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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,113 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,113 reviews

May 22, 2024

Great service experience, as always, with Jim and the service team. Profession, quick and appropriate service fees. Thanks again! More

by JOHN T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Burlington responded

John, we're glad to know you had a great service experience with Jim and the rest of our team at Audi Burlington. We appreciate your feedback!

May 22, 2024

Service tech Jim Parolisi was very courteous and helpful. I liked that he met me when I arrived and also showed me to my car when it was ready to go. I asked for a quick turnaround to simple service ( oil More

by beckat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Burlington responded

We're so glad to know that our service tech was able to meet your needs and provide a quick turnaround at Audi Burlington. Thanks for sharing your positive experience with us!

May 17, 2024

The service was excellent. The work done was superb. Derek was on top of everything. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Audi Burlington responded

Hi Mike! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that the work met your expectations at Audi Burlington. Derek will be especially pleased to know his efforts were appreciated.

May 17, 2024

Outstanding Service in every way. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. More

by cindyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Correia
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May 17, 2024 -

Audi Burlington responded

Cindy, we're happy to hear you're pleased with the service provided by our team here at Audi Burlington! Thanks so much for the wonderful feedback and please don't hesitate to reach out if we can assist you again in the future!

May 16, 2024

Wait time was reasonable and I was kept informed throughout process. Nice waiting area. that was quiet and clean. More

by Dianakmaroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Audi Burlington responded

Dianakmaroney, we're glad to know you found our waiting area at Audi Burlington comfortable and clean. We always aim for efficient service while keeping our customers informed throughout the process. Thanks for your review!

May 16, 2024

All the work got done sooner than expected. word word word word word word great! More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Audi Burlington responded

Thank you, Stu! We'll see you next time! - Audi Burlington

May 15, 2024

WHAT A DISASTER! !!! At least I thought it would be. Victoria changed all that and took care of the whole process with ease. Her knowledge and experience with her prod More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick ( the intern) and Laurie
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May 15, 2024 -

Audi Burlington responded

Hi Joe! We're so glad to know that Victoria was able to turn your experience around at Audi Burlington! It's great hearing how knowledgeable and helpful she was. Thanks for the shout-out! Thank you for your business!

May 14, 2024

Peter, my salesperson at Audi Burlington, made my car-buying experience an absolute pleasure. His knowledge, professionalism, and friendly demeanor were unmatched. The entire team, inlcluding Mike, w More

by hchroney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from the finance team.
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May 14, 2024 -

Audi Burlington responded

We're delighted to know that Peter and Mike provided you with a seamless car-buying experience at Audi Burlington. Our team always aims for top-notch service! Thanks so much for your recommendation, we appreciate it greatly!

May 13, 2024

All service folks are Very helpful and efficient. Comfortable waiting room. In addition to service helped me with another item More

by KkB
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Audi Burlington responded

Hi KKB! We're delighted to know that you found our service team at Audi Burlington helpful and efficient. We always aim for a comfortable experience, both in the waiting room and on the road!

May 13, 2024

Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Audi Burlington responded

Hi Max! It sounds like Anthony made an impression! We're glad to know you had a positive experience at Audi Burlington. Thanks for the shout-out!

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