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Audi Burlington

Burlington, MA

4.9
3,112 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,112 reviews

August 08, 2024

Check engine light from nowhere (Saturday morning) called Burlington right away. Was able to snag an appointment and loaner within 3 days which was great since it was all so last minute. Everything was taken More

by michaelfmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Aug 08, 2024 -

Audi Burlington responded

Michael, we're glad to hear that Anthony and Max were able to assist you promptly at Audi Burlington. Thanks for the recommendation!

August 06, 2024

Peter was professional, knowledgeable and very easy to work with as was George and all other staff members I meant. I have bought and sold well over 25 cars and I enjoyed the experience with Audi Burlingt More

by Eileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Audi Burlington responded

Eileen, we're delighted to hear that Peter and the team at Audi Burlington made your experience enjoyable. Thanks for sharing your positive feedback!

August 05, 2024

Excellent customer service and an excellent recent experience buying a car there. Spent an hour with me at an oil change appointment trouble shooting car play with me. Went above and beyond. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Chris, we're delighted to hear about your positive experience at Audi Burlington! Our team always aims to go above and beyond for our customers. Thanks for sharing!

August 05, 2024

Always a great experience at Audi of Burlington from ease of booking appointment to quality of service. More

by umlauts-grun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with Audi Burlington! We're delighted to hear that our service and appointment process met your expectations. Looking forward to serving you again!

August 04, 2024

Pedro Aponte was the perfect salesman. Spoke to my needs and found me the right car. Everyone at Audi Burlington could not have been nicer. Had a trade-in and they gave me a fair value for More

by Wilmurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Hi Wilmurt, it's wonderful to hear that Pedro and the team at Audi Burlington provided such a seamless experience for you. We hope to see you next time! Enjoy your new car!

July 23, 2024

Service advisor Jim P was clear in explaining what services would be performed, listened to my questions and courteous with his response. Expectation of time was discussed and communication was excel More

by Gary G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Audi Burlington responded

Gary, we're delighted to hear that Jim and the Audi Burlington team provided excellent service and communication. Thanks for sharing your experience!

July 23, 2024

Just leased a 2024 Q5 e from Peter Matton, and traded in 2018 Q5 that I bought from Peter Matton 5 years ago. Peter has been awesome to work with, and he took care of every single detail of this whole proce More

by Lejun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Audi Burlington responded

Thank you for trusting Peter & the Audi Burlington team with your loyal business! We appreciate your kind feedback and hope you enjoy your new Q5 e!

July 17, 2024

Just bought a 2024 Audi Hybrid Plug. Peter the sales reps was great and answered all my questions. This is my second Audi from Burlington and I am very pleased More

by mandrewbarlow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Audi Burlington responded

Mandrewbarlow, we're delighted to hear that Peter provided excellent service and that you're pleased with your new 2024 Audi Hybrid Plug from Audi Burlington. Thanks for being a loyal customer!

June 21, 2024

I’m extremely satisfied with the service provided by Kelly, also the diagnostic for my car was very quick. More

by Smith Bispo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Audi Burlington responded

Smith, we're delighted to hear that Kelly and the team at Audi Burlington provided you with quick and satisfying service. Thanks for sharing your experience!

June 19, 2024

Anthony was great to work with ,service is marked with efficiency and punctuality highly recommend . More

by Crugnale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Burlington responded

Thank you for the excellent review! We're so glad you enjoyed working with Anthony and we hope to see you again next time here at Audi Burlington!

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