Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
3,304 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,304 reviews
May 20, 2025
They treat you like a knowledgeable consumer. They answer all your questions and provide an excellent service advisor in Jim Parolisi.They keep you updated on the progress of your vehicles repair They answer all your questions and provide an excellent service advisor in Jim Parolisi.They keep you updated on the progress of your vehicles repair. More
by Blu1950
May 18, 2025
Scott was very helpful and honest best part of the day. The dealership was great wish there was room to negotiate but they do not on certified cars. The only other concern was the financial person kept pus The dealership was great wish there was room to negotiate but they do not on certified cars. The only other concern was the financial person kept pushing to buy a warranty. Told him no multiple times to the point where I almost wanted to walk out. I get that it is part of the job but after 3 times of saying no you should get it. More
by Ladyfrohne
Employees Worked With
May 16, 2025
Dealership and service were excellent as always! Jim and entire team of customer service are very professional, patient and communicative. It was very nice and helpful to receive a video with detai Jim and entire team of customer service are very professional, patient and communicative. It was very nice and helpful to receive a video with details of the work performed. Thanks! More
by Iryna
Employees Worked With
May 15, 2025
.Our saleman, Jay, was incredibly helpful. He was very knowledgeable and answered all of my questions. He made the entire process smooth and stress free. Everyone was friendly and caring, which made th knowledgeable and answered all of my questions. He made the entire process smooth and stress free. Everyone was friendly and caring, which made the process very easy for me. I'll definitely recommend this dealership to my family and friends More
by Cali
May 13, 2025
I service my Sq5 at Audi Burlington with Anthony Ferreira . I receive an excellent service, Anthony is very professional, knowledgable and kept me informed during the car service. . I receive an excellent service, Anthony is very professional, knowledgable and kept me informed during the car service. More
by Natasha_altshuler
May 13, 2025
Service technician was and is always very helpful and detailed making visits timely and worry free. Am very confident leaving my vehicle in his care. detailed making visits timely and worry free. Am very confident leaving my vehicle in his care. More
by douglc
Employees Worked With
May 12, 2025
I bought my Q5 from Nathan - he knew the car very well! If I hadn’t already been decided I’m sure he would have sold me! Great experience, I’ll be back for my next Audi. If I hadn’t already been decided I’m sure he would have sold me! Great experience, I’ll be back for my next Audi. More
by phitchins
Employees Worked With
May 11, 2025
I came to the dealership to get a new key. The first two times I came the new key didn't work. They said they would take care of me when I came back for the third time and they did. I am very The first two times I came the new key didn't work. They said they would take care of me when I came back for the third time and they did. I am very happy how they treated me and I will come back again. More
by mloreth66
Employees Worked With
May 10, 2025
Clean, easy process, service personnel always friendly and helpful. Like the drive in bay and loaner vehicle process. Super easy process. and helpful. Like the drive in bay and loaner vehicle process. Super easy process. More
by clurman0
Employees Worked With
May 09, 2025
Great service as always. Service advisor always helpful and kept me informed of progress and needed repairs. Service advisor always helpful and kept me informed of progress and needed repairs. More
by Avedisian
Employees Worked With
