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Audi Burlington
Burlington, MA
3,327 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,327 reviews
June 05, 2025
I’ve leased my third Audi from Jay Levy at the Herb Chambers Audi dealership in Burlington. Every time the experience has been excellent and the customer care and responsiveness has been exceptional. Chambers Audi dealership in Burlington. Every time the experience has been excellent and the customer care and responsiveness has been exceptional. More
by Jlawlor42
Employees Worked With
June 04, 2025
Victoria was so helpful with the purchase of my vehicle. Made the entire process very smooth and easy. Very friendly as well! Made the entire process very smooth and easy. Very friendly as well! More
by Oliviabowdre99
Employees Worked With
June 04, 2025
Jim was extremely helpful and accommodating as I evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. More
by Naj
Employees Worked With
June 04, 2025
Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. perfectly. I would recommend them to anyone. More
by Elizabeth79
Employees Worked With
June 03, 2025
I truly enjoyed working with Peter Matton, he was very clear and knowledgeable about the Audi A3, which I purchased, and I am really enjoying the car. Thanks so much clear and knowledgeable about the Audi A3, which I purchased, and I am really enjoying the car. Thanks so much More
by Janet Jones
June 03, 2025
Brendan was easy to work with, no xx, and helpful through the whole process. Super easy to communicate with and had plenty of updates through to make sure I stayed informed and was ready to go right from pic the whole process. Super easy to communicate with and had plenty of updates through to make sure I stayed informed and was ready to go right from pick up! More
by Joe Digs
June 03, 2025
Great person to get along with! Thank you so much Brendan For helping with deal Thank you so much Brendan For helping with deal More
by Vin
Employees Worked With
June 01, 2025
In contrast, my previous experience at this dealership’s service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conv service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conversations and treating me as a mere customer. After reviewing the necessary repairs via an application, I attempted to contact the service member via voicemail, but I was unable to receive a response. I made a follow-up call the following day, but there was still no answer. Upon retrieving my vehicle, I discovered that the service member was not present, and other team members were unaware of my intention to collect my car. The communication breakdown was severe. Given my imminent need for a new vehicle, I will be selecting a different Audi dealership and exploring alternative service providers in the future. More
by rosenthallr17
Employees Worked With
May 31, 2025
I had a great experience at Audi Burlington. Ruzhena was very thorough in explaining the differences, and my options, between a new 2025 A5 vs the 2024 certified pre-owned that brought me to t Ruzhena was very thorough in explaining the differences, and my options, between a new 2025 A5 vs the 2024 certified pre-owned that brought me to this dealership. She helped me through my decision process and her business manager helped get me to a financial number that clinched the deal. Ruzhena’s post sale features explanation was patient and very helpful. All in all, a great experience! More
by Backberna
Employees Worked With
