Audi Buffalo

A successful outcome from a bad car accident is why I choose to buy an Audi. The service department at Audi Buffalo is why I return to this dealer time and again. choose to buy an Audi. The service department at Audi Buffalo is why I return to this dealer time and again. More

Excellent communication skills. Dealer was quickly able to correct a sending error in my airbag sensor. No charge! We now have two Audis. They have been my most trouble free cars to Dealer was quickly able to correct a sending error in my airbag sensor. No charge! We now have two Audis. They have been my most trouble free cars to date. More

No problems at all. We've dealt with the dealership before and we continue to be satisfied with the sales and the service. Everyone involved seems to be competent an We've dealt with the dealership before and we continue to be satisfied with the sales and the service. Everyone involved seems to be competent and eager to please. More

The service advisor was very welcoming and Addressed my needs . I took care of the issue within the hour needs . I took care of the issue within the hour More

Reported issue with rear differential sound and feeling of tires spinning. Dealer called and said it was loose items is hatch back area.and wasted half a day An insulting response. Advised dealer that’s no of tires spinning. Dealer called and said it was loose items is hatch back area.and wasted half a day An insulting response. Advised dealer that’s not the issue and pressed situation they agreed to drain and refill the differential. Problem seems to be gone! Shocking. To add insult to injury the inspection is due this month. I neglected to notice this but would have hoped that was a standard check in step for the dealership. I would have had this service performed at the same visit. More

Excellent experience yesterday! On time first appointment of the day. First oil change. Recommended and delivered tire rotation. Worked in the cafe and was back to work downtown On time first appointment of the day. First oil change. Recommended and delivered tire rotation. Worked in the cafe and was back to work downtown per plan afterward. More

Incredible dealership service was outstanding. Chad the service tech was on his game. Really responded to all my requests. Knew what he was doing! Cashier was extremely pleasant & happy to de Chad the service tech was on his game. Really responded to all my requests. Knew what he was doing! Cashier was extremely pleasant & happy to deal with. More

Chad, was awesome! Listened to the concerns I had and executed setting up service I needed. Chad, you did Audi proud! Listened to the concerns I had and executed setting up service I needed. Chad, you did Audi proud! More

Everything was done promptly and professionally and I can't thank everyone there enough for getting me back on the road so quickly. Well done. can't thank everyone there enough for getting me back on the road so quickly. Well done. More

I have contemplated driving to Audi of Rochester instead of dealing with Audi of Buffalo. They have a great service desk receptionist though ! of dealing with Audi of Buffalo. They have a great service desk receptionist though ! More