Audi Buffalo

Shawn was a pleasure to deal with; knowledgeable, courteous, and accommodating. And, he kept his word. courteous, and accommodating. And, he kept his word. More

Very pleased with the communication starting from the morning after I dropped it off throughout the day I picked it up. So far the work seems to have fixed the issue. The only thing that surprised me was morning after I dropped it off throughout the day I picked it up. So far the work seems to have fixed the issue. The only thing that surprised me was the car was returned dirty. Every time I’ve brought in my car to Audi in the past it came out with a wash. More

Expert service and it was completed in a very reasonable time. Shawn was very professional and helpful. time. Shawn was very professional and helpful. More

I’ve always had a great experience at Audi Buffalo. The team is so pleasant to work with from the mechanics to the front room individuals. I love receiving a video of my car to view. It makes me feel s The team is so pleasant to work with from the mechanics to the front room individuals. I love receiving a video of my car to view. It makes me feel secure in the work. My only downfall this time was that I did not receive a complimentary car wash. More

I found the dealership personnel to be very professional, kind, courteous and knowledgeable regarding their area of focus and expertise. The physical dealership plant was very neat, clean and organized. kind, courteous and knowledgeable regarding their area of focus and expertise. The physical dealership plant was very neat, clean and organized. More

Kathy my service advisor has great customer service and she is very knowledgeable. Always willing to make sure the customer is satisfied and I can really appreciate this 🙂👍 she is very knowledgeable. Always willing to make sure the customer is satisfied and I can really appreciate this 🙂👍 More

Personnel was always friendly and thorough, answered all my questions, or referred me to those that could. my questions, or referred me to those that could. More

Audi Buffalo is always there for their customers. They care about the needs of each individual when it comes to the servicing of their vehicles. They offer personal service & listen closely to any c They care about the needs of each individual when it comes to the servicing of their vehicles. They offer personal service & listen closely to any concern or request you might have…no matter how trivial it might seem to be. I’m always welcomed with a warm smile. I met Christopher today for the first time & he fits Audi Buffalo’s model of personal & expertise customer service. More

Great service, timely, nice waiting area, everyone is friendly. Makes one feel appreciated enjoy going there!! friendly. Makes one feel appreciated enjoy going there!! More

Bob was one of the best salesmen we have ever dealt with. Very personable, professional and extremely accommodating. Everyone we met at the dealership was great... Jason and Logan also. I would highly recomm Very personable, professional and extremely accommodating. Everyone we met at the dealership was great... Jason and Logan also. I would highly recommend this dealership for anyone shopping for an Audi. We have always been served well by the West Herr Group in the past and will shop there again in the future. We are also impressed with their continuous support of the WNY community. More