Audi Buffalo

I was greeted by Chris at my appointed time and after registering, my car disappeared. I had scheduled the installation of my winter tires. Before I could open my computer to do some work (about 30 minut registering, my car disappeared. I had scheduled the installation of my winter tires. Before I could open my computer to do some work (about 30 minutes), Chris appeared with my keys and paperwork telling me my winter tires were installed. A quick payment and off I went. The car runs great and all is well. Thank you Chris, an awesome experience. More

didn't call me prior to starting work on my vehicle as I requested. As a result, he didn't understand the problem so the problem wasn't fixed. Also, no one was available to pull my car around so I had to r requested. As a result, he didn't understand the problem so the problem wasn't fixed. Also, no one was available to pull my car around so I had to retrieve it from the back lot myself in the rain. More

Chris worked hard to find me a loaner and explained the dire position of the anlternator issue. dire position of the anlternator issue. More

Very pleased with the service on my 2020 Audi. Really like the video they sent Really like the video they sent More

I went online in August to make an appointment in September. There were zero appointment times available, and I had to wait for October. But other than that, my service experience was great! Shaw September. There were zero appointment times available, and I had to wait for October. But other than that, my service experience was great! Shawn was very personable. He offered me water or coffee at the beginning and then again when I picked up my vehicle. He made sure I understood everything, and really just took the time to make me feel like I was important. I know this is a small detail. But my NYS inspection sticker was placed PERFECTLY on my windshield. I appreciated that! The woman who cashed me out was also very friendly. She was happy and kind. More

Shaun was very helpful. He made sure I got the right services, pointed out a fix to correct a problem covered under warranty and got me in and out quickly. We set up my ne He made sure I got the right services, pointed out a fix to correct a problem covered under warranty and got me in and out quickly. We set up my next appointment. Very pleased with his focus and customer service More

Christopher was pleasant and the service was completed in a timely manner And well done a timely manner And well done More

I've had a great experience at Audi Buffalo, from the initial buying experience to the service department. Everything has been top-notch. I recently had some routine maintenance done, and the car was don initial buying experience to the service department. Everything has been top-notch. I recently had some routine maintenance done, and the car was done faster than anticipated and was washed, too. Shawn Behen at Audi Buffalo did a great job explaining everything to me, and they even texted me a video of the tech inspecting my vehicle! More