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Audi Buffalo
Bowmansville, NY
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 253 reviews
November 29, 2023
Kathy is great - she is the most kind and helpful service advisor. The dealership and in particular the service department, has gone through a lot of positive change over the past year and I feel lot better advisor. The dealership and in particular the service department, has gone through a lot of positive change over the past year and I feel lot better bringing my car there. Which it wasn’t so costly to have such nice cars! More
by Tricia K
Employees Worked With
Kathy
November 18, 2023
Stephen was extremely helpful and knowledgeable about a variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. More
by jlew12232001
Employees Worked With
Stephen from sales, Kristin Guerin
November 16, 2023
Quality, courtesy, friendliness. Thank you for sharing my high standards. Need something more than water and coffee at the courtesy counter. Thank you for sharing my high standards. Need something more than water and coffee at the courtesy counter. More
by S6
Employees Worked With
Shawn, the person who greeted me, the person who delivered the car.
November 16, 2023
Service quality and dealer people are all kind courteous and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to f and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to find out when it’s done. Online service appointment system is completely broken. Don’t waste a second on it. They know it’s broken and could care less. Call! But expect to get a machine and hope they call back. Then expect to book those appointments a month in advance or more. I’m booking my next oil change 4 months out. Otherwise it is unlikely you will get one. More
by theohz
Employees Worked With
Kristin Guerin
November 07, 2023
Service is poor and slow. Multiple issues with this dealership over the course of a few years. They never have loaners available. The appt was at 10 am and I had to call an Multiple issues with this dealership over the course of a few years. They never have loaners available. The appt was at 10 am and I had to call and see what the status was at 4:00 for a simple oil change and two new tires. I also took the car for an inspection and as soon as I left the air conditioning stopped working. More
by Lweb
Employees Worked With
Unsure
