Audi Buffalo

Stephen was extremely helpful and knowledgeable about a variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. More

Service quality and dealer people are all kind courteous and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to f and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to find out when it’s done. Online service appointment system is completely broken. Don’t waste a second on it. They know it’s broken and could care less. Call! But expect to get a machine and hope they call back. Then expect to book those appointments a month in advance or more. I’m booking my next oil change 4 months out. Otherwise it is unlikely you will get one. More

Service is poor and slow. Multiple issues with this dealership over the course of a few years. They never have loaners available. The appt was at 10 am and I had to call an Multiple issues with this dealership over the course of a few years. They never have loaners available. The appt was at 10 am and I had to call and see what the status was at 4:00 for a simple oil change and two new tires. I also took the car for an inspection and as soon as I left the air conditioning stopped working. More

They helped me so much to get a different car an take care of everything I needed care of everything I needed More

I was greeted by Chris at my appointed time and after registering, my car disappeared. I had scheduled the installation of my winter tires. Before I could open my computer to do some work (about 30 minut registering, my car disappeared. I had scheduled the installation of my winter tires. Before I could open my computer to do some work (about 30 minutes), Chris appeared with my keys and paperwork telling me my winter tires were installed. A quick payment and off I went. The car runs great and all is well. Thank you Chris, an awesome experience. More

didn't call me prior to starting work on my vehicle as I requested. As a result, he didn't understand the problem so the problem wasn't fixed. Also, no one was available to pull my car around so I had to r requested. As a result, he didn't understand the problem so the problem wasn't fixed. Also, no one was available to pull my car around so I had to retrieve it from the back lot myself in the rain. More