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Audi Brooklyn

Brooklyn, NY

4.7
378 Reviews

665 65th Street

Brooklyn, NY

11220

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378 Reviews of Audi Brooklyn

December 30, 2022

Christmas week I was driving from North Carolina to the Hamptons to see family along the BQE. I ran over a piece of metal that damaged tire and rim. I’m a single Mom with a 3 year old. I had to pull off ro More

by readym435@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everest
Jan 03, 2023 -

Audi Brooklyn responded

Thank you for taking the time to post this review. We are glad to hear that Everest John and our service department made you feel like family. Our aim is to give every guest the highest possible level of customer service and quality. Please let us know if we can be of assistance in the future.

December 27, 2022

Great agent that went out of his way to fix something on an audi q5 that we bought. Speaks in English and Cantonese which helped the communication between us. More

by TomAlvina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ko
Jan 03, 2023 -

Audi Brooklyn responded

Tom, Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Eric Ko. We look forward to the opportunity to assist with any service your Q5 might need in the future.

December 18, 2022

Hi, I'm an "experienced" car leaser, but I have never before had Audi. My previous experience with a few Audi dealerships in New Jersey was not pleasant at all - arrogant people, terrible customer servic More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shao
Dec 20, 2022 -

Audi Brooklyn responded

Kate, Thank you for taking the time to write this outstanding review. It is wonderful to read that an experienced car leaser, such as you, found that our dealership exceed their expectations. We focus on customer satisfaction and are glad to hear that Will Shao and Diane Lasky showed you how much we value our customers. We look forward to seeing you in the future and thank you for choosing Audi Brooklyn.

October 22, 2022

I be wouldnt even set foot to this dealer for service dept. worst personnel, service, communications everything st Service dept. is a disaster. More

by Koli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Youknow Who
October 04, 2022

The dealership is charging 5K above MSRP for the Audi Q4 etron. While this will undoubtedly maximize their profits, it will also put off many customers, including me. Nobody expects deep discounts, but I be More

by parsons_lunge.0z
Recommend Dealer
No
Employees Worked With
Can't remember. Only had a phone conversation.
June 13, 2022

The best in the Tri state area always professional treatment always sales or services and parts More

by Tony A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monae Murray, Miguel Reyes, Michael Chan
Jun 13, 2022 -

Audi Brooklyn responded

Good morning Tony, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our please to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which we provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 748-3400. Monae Murray Audi Brooklyn

Jun 13, 2022 -

Tony A responded

You guys are the best

May 18, 2022

At first, I had a bad experience with them but then their service director called and did a great job bringing the Audi name back up to my expectations! Very professional and responsible team! More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ko, Michael Chan
May 20, 2022 -

Audi Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your updated feedback and recommendation on DealerRater.com. It was our please to have assisted you with your vehicle's serving needs. I am happy to read that you were ultimately satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 748-3400. Steven Bylis Service Director Audi Brooklyn

April 22, 2022

After a few bumps in the road with my vehicle, I finally came into contact with Steve Bylis at Audi of Brooklyn. Steve was attentive and actually showed that he cared about my vehicle. It was personable and More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bylis
Apr 22, 2022 -

Audi Brooklyn responded

Good afternoon Anthony, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our please to have assisted you with your vehicle's serving needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 748-3400. Steven Bylis Service Director Audi Brooklyn

April 22, 2022

I have had many issues with Audi Brooklyn Service in the past. But this week is truly embarrassing. I had a check engine light issue - the earliest available appointment was a month out. So I wait a mont More

by orthomd123
Recommend Dealer
No
Employees Worked With
asdf
February 14, 2022

Mark Nepomnyashchiy was great to work with and make the transaction smooth. He was very attentive and responsive to all calls,text and emails. He kept me update since the beginning to the end once my q7 a More

by JC X5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nepomnyashchiy
Feb 14, 2022 -

Audi Brooklyn responded

Good afternoon Ms. Dior, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you and your wife the best of luck with your new Audi! If you should require further help with anything vehicle related, please don't hesitate to contact me at, (718) 748-3400. Mark Nepomnyashchiy Audi Brooklyn

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