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Audi Brookline - Service Center

Brookline, MA

4.7
453 Reviews

453 Reviews of Audi Brookline - Service Center

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July 25, 2024

Excellent service and very accomplished with emergency happenings Sales person comes over to talk while waiting for service. More

by mallen10a
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your automotive needs! We appreciate your kind review and look forward to seeing you next time!

July 25, 2024

Great service from Luis and his team. Luis was courteous and knowledgeable upon my sign in and service was quicker than anticipated. Overall, very good experience. More

by Jarkai88
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jul 26, 2024 -

Audi Brookline responded

We're delighted to hear that Luis and the team at Audi Brookline provided you with such excellent service. Thanks for sharing your positive experience!

June 19, 2024

Buying process was great but have had 2 tires fail and a sensor malfunction in 2200 miles. Left 3 messages for Tim and one with his sales manager - no returned call!!! More

by Kevinpwalsh
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
Jun 28, 2024 -

Audi Brookline responded

Kevin, thank you for reaching out. I'm disappointed to hear about this situation and would like the opportunity assist. I regret not connecting previously and am actively working to reach you. When you have a moment, would you please contact me directly? Thanks again, Tim Veiga - General Manager - tveiga@herbchambers.com

June 11, 2024

Really helpful service. Courteous people and expert work. Kervens is the beat service associate ever. Really anticipated my needs and helped expedite my service. I am very h More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens Noel
Jun 12, 2024 -

Audi Brookline responded

Doc, we're delighted to hear that Kervens and the team at Audi Brookline provided such excellent service. Thanks for sharing your positive experience!

May 30, 2024

Fast and courteous service. Good service advisors and mechs.. nothing more to add additional add. More

by Dinorows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel, Louie Arruda
May 31, 2024 -

Audi Brookline responded

Thank you for the positive feedback about your recent visit here at Audi Brookline! We appreciate your business and hope to serve you again in the future!

May 16, 2024

Very helpful in taking care of my car and ultimately dealing with my insurance co. Kervens at Audi Brookline has been exceptional. More

by susan.mammola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
May 16, 2024 -

Audi Brookline responded

Susan, we're glad to know Kervens and our team at Audi Brookline were able to assist you effectively. We appreciate your positive feedback!

May 14, 2024

I get 5 star customer service, every time I service my car there. Great staff! More

by angelatash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
May 15, 2024 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

May 14, 2024

Brought my Audi A4 fir oil change. Within 5 min. I was registered and my car was taken away for the service. Took ~1h 40min when my car was serviced and returned to me thorough washed More

by Dima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 14, 2024 -

Audi Brookline responded

Dima, it's great to know your Audi A4 was serviced efficiently at our Brookline location. We're glad you appreciated the quick registration and thorough wash! Thanks for choosing Audi Brookline.

May 14, 2024

I want to express my gratitude for the outstanding service I received during my recent visit. Brought my car in for its one year maintenance and was very impressed with the level of service provided b More

by Annette R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
May 14, 2024 -

Audi Brookline responded

Annette, we're so glad to know that Luis provided you with such excellent service during your visit at Audi Brookline. We strive for smooth and hassle-free experiences just like yours! Thanks for sharing this feedback.

May 06, 2024

Kervens is the best! He is always professional and goes above and beyond to make everything go smooth and helps you anyway he can! More

by veejay42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Brookline responded

We're so glad to know that Kervens was able to provide you with a smooth and helpful experience at Audi Brookline! Thanks for sharing your feedback, we appreciate it.

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