Back

Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews

402 Reviews of Audi Brookline - Service Center

Sort by
December 01, 2023

Friendly staff and quick and efficient service. Overall a very positive experience. As painless as car service can be! More

by alaimins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens Noel
Dec 01, 2023 -

Audi Brookline responded

Thank you for choosing Audi Brookline for your car service needs! We look forward to assisting you again in the future! Safe travels!

December 01, 2023

Excellent service. Thorough and fair. Work completed in the same day. Respectful of time and cost. More

by cinstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 04, 2023 -

Audi Brookline responded

Thank you for coming to Audi Brookline! We look forward to assisting you again!

November 24, 2023

great serviceļ¼Got work done in 1 day! Even got Uber to send us home More

by Jifengjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 27, 2023 -

Audi Brookline responded

Hey Jeff, thank you for sharing your great service experience with us at Audi Brookline! We'll see you next time! Safe travels!

November 22, 2023

Just brought my 2022 SQ8 in for its 20k service this past week. As I've experienced in my past service visits for my car and my wife's, the team at Audi Brookline (in particular Aramayis) knocked the service More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Nov 24, 2023 -

Audi Brookline responded

We're delighted to know that you had another great service experience with us at Audi Brookline! Your recommendation means a lot. We'll be sure to pass your kind words along to Aramayis and the rest of our team. Safe travels!

November 18, 2023

Great experience with Aramayis! I literally came in as a walk in and he got me out very quickly! They are definitely my preferred place for service! More

by Sherradabdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Nov 20, 2023 -

Audi Brookline responded

We're delighted to know that you had a great experience with Aramayis & the team at Audi Brookline! We appreciate your kind words and look forward to being your preferred service center. Safe travels ahead!

November 17, 2023

Received with prompt attention and was notified with results amd need for follow up. The employees were courteous and responsive. The problem will require further analysis. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A was the employee from service reception who was outstanding in his performance
Nov 20, 2023 -

Audi Brookline responded

Mike, we appreciate your feedback and are glad to know our team at Audi Brookline was prompt and courteous. We're committed to resolving any issues you may have - don't hesitate to reach out if you need further assistance!

November 10, 2023

Professional; clean environment provided regular updates great coffee and WiFi they cleaned my car nice people More

by Alisa Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Audi Brookline responded

Alisa, we're delighted to know you enjoyed the amenities and service at Audi Brookline. Thanks for your positive feedback!

October 18, 2023

Very service minded with high quality work. I would recommend them to any Audi owner. More

by Mls12316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 28, 2023

Awesome people in the service department knowledgeable and helpful let me know what was happening throughout the service to my car. This dealership is very clean More

by gscotter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 28, 2023 -

Audi Brookline responded

We're glad to know that you had a positive service experience with our service team at Audi Brookline! Thank you for choosing us! We hope to serve you again in the future! Safe travels!

September 23, 2023

Good service. They kept me informed as the repairs were progressing, Plesant and clean facility More

by Pengwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 26, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

...
9
...