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Audi Brookline - Service Center

Brookline, MA

4.8
419 Reviews
Call Service Center (617) 860-3222

419 Reviews of Audi Brookline - Service Center

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March 22, 2024

Everything was as expected. . perfect and very professional . Seevice manager made me feel important and respected . I have purchased 6 Audis there and will purchase my nest one More

by Paul Iantosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Audi Brookline responded

Paul, we're delighted you had a great experience with our service manager at Audi Brookline. It's wonderful to have such loyal customers like yourself! We look forward to assisting you with your next purchase!

March 21, 2024

My 40,000 service was fast and prompt. The dealers were knowledgeable and professional. Will come back to this dealer. More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerven
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Mar 22, 2024 -

Audi Brookline responded

Hi Salma! We're delighted to know that you had a prompt and professional service experience at Audi Brookline. We appreciate your feedback and look forward to seeing you again for future services!

March 14, 2024

Kervens Noel is my Service Rep and he is awesome! Great customer service from this dealership. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Mar 14, 2024 -

Audi Brookline responded

Hi Bonnie! Thank you for leaving us this five-star review and kind words about Kervens from our service team at Audi Brookline! We'll see you next time!

March 09, 2024

From the beginning of my relationship with your organization I have been extremely satisfied with all your service. More

by clay19b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Santos and service manager
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Mar 11, 2024 -

Audi Brookline responded

We're glad to know you've had a satisfying experience with us at Audi Brookline. We look forward to serving you again! Safe travels!

March 08, 2024

Incredibly easy drop off of my car for service, complementary Uber service to my office, and great communication via text updates. Loved the video tour of my car service from the technician! More

by dwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Audi Brookline responded

Thank you for the wonderful feedback! It was our privilege to serve you & your vehicle and we hope we have the opportunity to do so again in the future. Take care!

March 05, 2024

I felt a welcoming reception. I was given details about what would occur with my vehicle.. waiting room was aesthetically pleasing. The salespeople should smile and say good morni More

by Aboykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bagu
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Mar 05, 2024 -

Audi Brookline responded

Thank you for the review and feedback. We appreciate you visiting us here at Audi Brookline and we hope to see you again in the future!

March 01, 2024

Very good customer service. Problem solved. Communication excellent. Very happy with outcome. Work finished sooner than expected. More

by afogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Mar 01, 2024 -

Audi Brookline responded

Hi! We're delighted to know that you had a positive experience with our team at Audi Brookline. We always aim for excellent communication and efficient service! Thanks for the review, we appreciate it!

February 29, 2024

Great service, atmosphere , and my contact is amazing Kervan! Clean car, happy client , fabulous business More

by juliette.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens
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Mar 01, 2024 -

Audi Brookline responded

We're delighted to know you had a great experience with Kervan at Audi Brookline! Thanks for appreciating our service and atmosphere. Enjoy your clean car, we look forward to serving you again in the future!

February 22, 2024

I came in to get a new battery and some maintenance. Kerven’s was kind, knowledgeable and helpful. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Feb 22, 2024 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

February 16, 2024

A great customer services as usual and very professional. Proud to be Audi’s family member! More

by wwossen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Audi Brookline responded

Wossen, thank you for choosing us and being a part of the Audi family! We'll see you next time. Safe travels!- The Audi Brookline Team

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