Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews
Call Service Center (617) 860-3222

427 Reviews of Audi Brookline - Service Center

Sort by
April 04, 2024

My Audi had a flat tire and the service department at Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. More

by Audi Owner
Recommend Dealer
Yes
Employees Worked With
Athios (manager of service) 4/4/24
Report | Print
Apr 05, 2024 -

Audi Brookline responded

We're glad to know our service department at Audi Brookline was able to assist you promptly with your flat tire. Thank you for trusting us with your vehicle's needs!

April 04, 2024

Luis was exceptional. Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sal More

by Mariebrandao
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Report | Print
Apr 05, 2024 -

Audi Brookline responded

Marie, we're delighted to know that Luis and Ahmad provided you with an exceptional experience at Audi Brookline. Thanks for the kind words! Enjoy your new ride.

April 01, 2024

Very professional, knowledgeable, helpful. I have been your customer since 2003 where I purchased a VW. More

by Naderitom0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlighly
Report | Print
Apr 01, 2024 -

Audi Brookline responded

Hi Tom! We're delighted to know that you've been with us since 2003 and had a positive experience at Audi Brookline! We appreciate your loyalty and look forward to continuing our service for many more years.

April 01, 2024

Convenient. Professional. Excellent service and interaction. Will definitely continue using the service department in the future. More

by ahfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis González
Report | Print
Apr 01, 2024 -

Audi Brookline responded

We're delighted to know that you found our service at Audi Brookline convenient and professional. We look forward to continuing to serve your automotive needs in the future!

April 01, 2024

Quick, friendly and efficient for service. This is my Audi dealership of choice. I would recommend to anyone. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Report | Print
Apr 02, 2024 -

Audi Brookline responded

Jonathan, we're glad to be your Audi dealership of choice and appreciate the recommendation! Take care and we'll see you next time here at Audi Brookline!

March 31, 2024

Courteous service representatives customer facing. Video feature of inspection was informative and helpful. Labor rates for simple repair was exceedingly high. More

by Sfleshler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerven
Report | Print
Apr 01, 2024 -

Audi Brookline responded

We appreciate your feedback about our service at Audi Brookline. We're glad you found the video feature informative and helpful! Regarding labor rates, we strive to provide competitive pricing while maintaining high-quality workmanship. Thanks for sharing your thoughts with us.

March 30, 2024

Nice friendly stuff Luis was awesome , great customer service , and professional they go above and beyond More

by Rim09
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervins
Report | Print
Apr 01, 2024 -

Audi Brookline responded

Hi Rim! We're so glad to know that Luis and our team at Audi Brookline provided you with great customer service. We always aim to go above and beyond for our customers! Thanks for the review!

March 23, 2024

The Audi service team is one of the best in Boston! Ashleigh Cheffro has always come thru for me and is an MVP for that store! More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Cheffro
Report | Print
Mar 25, 2024 -

Audi Brookline responded

Sherrad, we're delighted to know that Ashleigh and our service team at Audi Brookline have consistently provided you with top-notch assistance. Thanks for your support!

March 22, 2024

Everything was as expected. . perfect and very professional . Seevice manager made me feel important and respected . I have purchased 6 Audis there and will purchase my nest one More

by Paul Iantosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Audi Brookline responded

Paul, we're delighted you had a great experience with our service manager at Audi Brookline. It's wonderful to have such loyal customers like yourself! We look forward to assisting you with your next purchase!

March 21, 2024

My 40,000 service was fast and prompt. The dealers were knowledgeable and professional. Will come back to this dealer. More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerven
Report | Print
Mar 22, 2024 -

Audi Brookline responded

Hi Salma! We're delighted to know that you had a prompt and professional service experience at Audi Brookline. We appreciate your feedback and look forward to seeing you again for future services!

1
...
7
8
9
...
43