Audi Brookline - Service Center

Its a great dealer and the service department is great, but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old I asked for a screw to be put in for my front plate and after asking if that was done when i came to pick up the car it was not. Its a very simple request, but was not completed. Things like this even small make me feel like an unimportant customer More

I just had another awesome experience with Audi Brookline Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and t Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and to come directly to the dealership. Upon arrival, Advisor Kervens Noël assured me that they would take care of the issue and have me on my way. Inspection determined that tire was punctured by a sharp object. Within 1 hour Kervens was able to get my tire warranty verified and authorized and a new tire installed. You can’t ask for better service than that! More

My Audi had a flat tire and the service department at Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. More

Luis was exceptional. Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sal Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sale rep Ahmad Naeem to Luis Gonzalez, the process was seamless and comfortable. More

Very professional, knowledgeable, helpful. I have been your customer since 2003 where I purchased a VW. I have been your customer since 2003 where I purchased a VW. More

Convenient. Professional. Excellent service and interaction. Will definitely continue using the service department in the future. Professional. Excellent service and interaction. Will definitely continue using the service department in the future. More

Quick, friendly and efficient for service. This is my Audi dealership of choice. I would recommend to anyone. This is my Audi dealership of choice. I would recommend to anyone. More

Courteous service representatives customer facing. Video feature of inspection was informative and helpful. Labor rates for simple repair was exceedingly high. Video feature of inspection was informative and helpful. Labor rates for simple repair was exceedingly high. More

Nice friendly stuff Luis was awesome , great customer service , and professional they go above and beyond service , and professional they go above and beyond More

The Audi service team is one of the best in Boston! Ashleigh Cheffro has always come thru for me and is an MVP for that store! Ashleigh Cheffro has always come thru for me and is an MVP for that store! More