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Audi Brookline - Service Center

Brookline, MA

4.8
434 Reviews
Call Service Center (617) 860-3222

434 Reviews of Audi Brookline - Service Center

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October 26, 2024

Luis was amazing and kept me up to date the entire time, got me Ubers etc More

by 2018AudiS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 28, 2024 -

Audi Brookline responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for choosing Audi Brookline!

October 22, 2024

Just in for first 10,000 mile service. Got in and out quickly. Showroom and waiting area are comfortable, bright and clean. Staff was very friendly More

by Steve S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Audi Brookline responded

Steve, we're delighted to hear that your recent visit here at Audi Brookline was quick & comfortable! Thank you for the kind words about our team and facilities!

October 10, 2024

The process is easy and Luis was wonderful in explaining recommended repairs and helping to prioritize. Also proactive in taking the car for inspection! More

by Skasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Oct 10, 2024 -

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline smooth and informative. Thank you for sharing this positive feedback, and we're here if you need anything else!

October 09, 2024

The Audi team in Brookline is always special and gets the job done right. Luis and team is always a pleasure to work with in the service department. More

by Pedro L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service department
Report | Print
Oct 10, 2024 -

Audi Brookline responded

Pedro, thank you for recognizing Luis and the team at Audi Brookline! We're delighted to hear that your experiences with our service department have been consistently positive. We look forward to serving you again next time!

October 05, 2024

Everyone in the service department was so helpful and the appointment took the two hours as they said it would. More

by Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Luis
Report | Print
Oct 07, 2024 -

Audi Brookline responded

Bennett, we're delighted to hear that our service department at Audi Brookline met your expectations and kept things on schedule. Thank you for sharing your experience!

October 04, 2024

Kernels awesome as usual a a a a a a a a a a a a a More

by dinorows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel, Louie Arruda
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Oct 07, 2024 -

Audi Brookline responded

Thank you for rating us five stars! - Audi Brookline

September 30, 2024

Service advisor and staff at Audi of Brookline went above and beyond to make the 30k service on my SQ8 a breeze. I keep coming back to them from the south shore for service and maintenance because they are a More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also worked with Jeff Buchholz who was fantastoc
Report | Print
Oct 01, 2024 -

Audi Brookline responded

Thank you for sharing your experience! We're delighted to hear that our team at Audi Brookline made your 30k service seamless and enjoyable. We appreciate your continued trust in us for all your service and maintenance needs!

September 29, 2024

Jeffrey was wonderful to work with. Really appreciate the effort he put in to make the visit for service less daunting. The loaner car program is so convenient too! More

by at
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Oct 01, 2024 -

Audi Brookline responded

We're delighted to hear that Jeffrey made your service visit at Audi Brookline a positive experience! It's great to know you found our loaner car program convenient as well. Thanks for sharing your feedback!

September 27, 2024

Awesome experience across the board! Great team and service. Cannot recommend Brookline Audi highly enough. More

by ptvineburgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Audi Brookline responded

Thank you for the glowing review! We're delighted to hear that our team at Audi Brookline provided an awesome experience. Your recommendation means a lot to us!

September 25, 2024

Got warranty worth done here, it was well done. Loaner car program is excellent and made the entire process almost seamless. More

by ivanakrpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Sep 26, 2024 -

Audi Brookline responded

Thank you for sharing your experience! We're glad to hear the warranty work and loaner car program at Audi Brookline made everything smooth for you. Safe driving ahead!

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