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Audi Brookline - Service Center

Brookline, MA

4.8
433 Reviews

433 Reviews of Audi Brookline - Service Center

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December 13, 2024

Ken was great. Friendly, quick and provided enough information about the services (both prior to the work and upon completion). More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 16, 2024 -

Audi Brookline responded

Kyle, we're delighted to hear that Ken provided you with friendly and informative service at Audi Brookline. Thanks for sharing your experience!

November 27, 2024

Always excellent - trustworthy, thorough and efficient. Brookline in my backyard and local relationships and loyalty mean a lot More

by Dogneurology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel, Tim Veiga
Nov 27, 2024 -

Audi Brookline responded

We're delighted to hear that you find our service at Audi Brookline trustworthy and efficient! We truly value your loyalty and appreciate having such a supportive local customer. Thank you for the kind words!

November 27, 2024

Bought a new RS7 2021. Everytime I have an issue Luis, Kervens, and Jeff from service go out of their way to accommodate me as best they can. The service I get is top notc More

by Rafvazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens, Felix Mojica
Nov 27, 2024 -

Audi Brookline responded

We're delighted to hear that Luis, Kervens, and Jeff always provide you with top-notch service at Audi Brookline. Thank you for your kind words and continued trust in our dealership!

November 25, 2024

Customer service is top notch when working with the service department. Luis knows both my partner and I and works really hard to be as efficient as possible. Brought our Q5e in for a recall and it was More

by mikerph2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Nov 25, 2024 -

Audi Brookline responded

We're delighted to hear that Luis and the service team at Audi Brookline provided you with top-notch customer service. It's great to know your experience was smooth, especially with the recall on your Q5e. We appreciate your feedback and look forward to assisting you in the future!

November 22, 2024

Service is excellent: they care, they listen they work together.. Eleven, twelve, thirteen, fourteen, fifteen. More

by mahaahha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey service consultant
Nov 22, 2024 -

Audi Brookline responded

We're delighted to hear that you had an excellent experience with our team at Audi Brookline! Thank you for sharing your feedback, and we look forward to serving you again in the future.

November 16, 2024

The service was timely and Jeff was great with the communication. He made sure to keep me informed throughout the process. More

by Abdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 18, 2024 -

Audi Brookline responded

Abdou, we're delighted to hear that Jeff provided excellent communication during your visit at Audi Brookline. Thank you for sharing your experience with us!

November 13, 2024

Jeff was great. He was pleasant, informative, and up dated me on the status of my vehicle in a timely manner. More

by koesterle08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 13, 2024 -

Audi Brookline responded

We're delighted to hear that Jeff provided you with excellent service at Audi Brookline. Thanks for sharing your experience!

November 11, 2024

Excellent Customer Service as always. David and Luis are pros! Thank you for bringing joy to every customer of Audi. Mr.Herb is so lucky to have you both. More

by Mazhar Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales - 5 Stars
Nov 12, 2024 -

Audi Brookline responded

Hi Mazhar, thank you for the wonderful feedback! We're delighted to hear that David and Luis provided excellent service at Audi Brookline. We appreciate your kind words and look forward to serving you again! Safe travels!

November 07, 2024

Luis made my experience easy, pleasant and efficient. I have nothing else to say and am being asked to use more words….. More

by Shlawrence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 08, 2024 -

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline easy and pleasant! Thank you for sharing, and we hope to see you again in the future.

October 26, 2024

Luis was amazing and kept me up to date the entire time, got me Ubers etc More

by 2018AudiS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 28, 2024 -

Audi Brookline responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for choosing Audi Brookline!

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