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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews
Call Service Center (617) 860-3222

427 Reviews of Audi Brookline - Service Center

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November 13, 2024

Jeff was great. He was pleasant, informative, and up dated me on the status of my vehicle in a timely manner. More

by koesterle08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 13, 2024 -

Audi Brookline responded

We're delighted to hear that Jeff provided you with excellent service at Audi Brookline. Thanks for sharing your experience!

November 11, 2024

Excellent Customer Service as always. David and Luis are pros! Thank you for bringing joy to every customer of Audi. Mr.Herb is so lucky to have you both. More

by Mazhar Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales - 5 Stars
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Nov 12, 2024 -

Audi Brookline responded

Hi Mazhar, thank you for the wonderful feedback! We're delighted to hear that David and Luis provided excellent service at Audi Brookline. We appreciate your kind words and look forward to serving you again! Safe travels!

November 07, 2024

Luis made my experience easy, pleasant and efficient. I have nothing else to say and am being asked to use more words….. More

by Shlawrence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 08, 2024 -

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline easy and pleasant! Thank you for sharing, and we hope to see you again in the future.

October 26, 2024

Luis was amazing and kept me up to date the entire time, got me Ubers etc More

by 2018AudiS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 28, 2024 -

Audi Brookline responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for choosing Audi Brookline!

October 22, 2024

Just in for first 10,000 mile service. Got in and out quickly. Showroom and waiting area are comfortable, bright and clean. Staff was very friendly More

by Steve S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Audi Brookline responded

Steve, we're delighted to hear that your recent visit here at Audi Brookline was quick & comfortable! Thank you for the kind words about our team and facilities!

October 10, 2024

The process is easy and Luis was wonderful in explaining recommended repairs and helping to prioritize. Also proactive in taking the car for inspection! More

by Skasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Oct 10, 2024 -

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline smooth and informative. Thank you for sharing this positive feedback, and we're here if you need anything else!

October 09, 2024

The Audi team in Brookline is always special and gets the job done right. Luis and team is always a pleasure to work with in the service department. More

by Pedro L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service department
Report | Print
Oct 10, 2024 -

Audi Brookline responded

Pedro, thank you for recognizing Luis and the team at Audi Brookline! We're delighted to hear that your experiences with our service department have been consistently positive. We look forward to serving you again next time!

October 05, 2024

Everyone in the service department was so helpful and the appointment took the two hours as they said it would. More

by Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Luis
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Oct 07, 2024 -

Audi Brookline responded

Bennett, we're delighted to hear that our service department at Audi Brookline met your expectations and kept things on schedule. Thank you for sharing your experience!

October 04, 2024

Kernels awesome as usual a a a a a a a a a a a a a More

by dinorows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel, Louie Arruda
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Oct 07, 2024 -

Audi Brookline responded

Thank you for rating us five stars! - Audi Brookline

September 30, 2024

Service advisor and staff at Audi of Brookline went above and beyond to make the 30k service on my SQ8 a breeze. I keep coming back to them from the south shore for service and maintenance because they are a More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also worked with Jeff Buchholz who was fantastoc
Report | Print
Oct 01, 2024 -

Audi Brookline responded

Thank you for sharing your experience! We're delighted to hear that our team at Audi Brookline made your 30k service seamless and enjoyable. We appreciate your continued trust in us for all your service and maintenance needs!

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