Audi Brookline - Service Center

Our Audi A4 struck an object on the highway in the Boston area, 150 miles from home in CT. Audi Brookline found extension damage to underbody, and repaired it all! Technician performed extensive road testing area, 150 miles from home in CT. Audi Brookline found extension damage to underbody, and repaired it all! Technician performed extensive road testing before signing off on his repairs. Professionalism across the entire Service Dept. More

Kervens Noel has been an incredibly helpful and professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! More

My Q5 started making a clicking/knocking noise when shifting into reverse and going over road bumps. Another shop diagnosed a problem with the control arms. Brought it here for a second look and it was shifting into reverse and going over road bumps. Another shop diagnosed a problem with the control arms. Brought it here for a second look and it was determined it was an issue with ill fitting brake pads. They also found a bad wheel bearing and an oil leak. Walked away with a complete and proper brake job, new wheel bearing (covered by extended warranty) and a complimentary oil change and engine wash. Kervens in the service department was great to work with and was able to provide me a loaner on short notice. Always a good experience here and will be back for any service needs. More

Audi Brookline was not my local dealer but they helped with an unscheduled appointment. They were flexible and prompt and Kervens’s communication from roadside call to completion was quick and clear. with an unscheduled appointment. They were flexible and prompt and Kervens’s communication from roadside call to completion was quick and clear. More

You can't beat the service. Kervins was extremely helpful. All of the people there were couteous and knowledgeable. Same was true when I purchased last year. Frank was fantastic. helpful. All of the people there were couteous and knowledgeable. Same was true when I purchased last year. Frank was fantastic. More

Organized, friendly, honest. Why do you insist on 25 words? That is nuisance for people who are taking the time to provide feedback, especially when there are no complaints words? That is nuisance for people who are taking the time to provide feedback, especially when there are no complaints More

I was recently in for my scheduled maintenance on my 2019 A5 Sportback. I purchased this vehicle back in December and the experience with this purchase was excellent. I can say that my experience with the Se A5 Sportback. I purchased this vehicle back in December and the experience with this purchase was excellent. I can say that my experience with the Service Department continues to be the same. Professional, courteous, and friendly are the words I think best describes the team at Audi Brookline. Dan Lattin was my Service Advisor for this visit and it was a pleasure to work with him. Car was serviced without any fuss and I was on my way. Living in Southern NH it’s a bit of a trip to this dealership but I can say it’s well worth it for the quality of service you get there. Happy Customer! I would also like to give a thank you to Josh in the parts department. Josh helped me resolve a problem I was having with my key user tag. Thanks again!! More

Super knowledgeable, went the extra mile and took care of me as if I was family 😌 left feeling good ! Kervens went above and beyond for me! me as if I was family 😌 left feeling good ! Kervens went above and beyond for me! More

I brought my car in for a recall. They washed and I brought my car in for a recall. They washed and vacuumed the car (always much appreciated!) Kervens took time to sit with me and explain some feat I brought my car in for a recall. They washed and vacuumed the car (always much appreciated!) Kervens took time to sit with me and explain some features of the car that I was not clear about. Excellent service! More

Fantastic service - super responsive, clear about charge and what was necessary (or not). Made the whole process very easy for me. They dropped off my car and the guy waited for me and then refused to acce and what was necessary (or not). Made the whole process very easy for me. They dropped off my car and the guy waited for me and then refused to accept a tip. 10/10 stars More