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Audi Brookline - Service Center

Brookline, MA

4.7
399 Reviews

399 Reviews of Audi Brookline - Service Center

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July 17, 2021

Two thumbs up all around great service,they treat you like you have kid gloves on,just plain fantastic all around. I recommend this dealership it’s convenient to the area ,awesome service More

by Blueberries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Jul 19, 2021 -

Audi Brookline responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Audi Brookline!

July 14, 2021

Great and prompt service. Excellent staff. They promptly serviced the vehicle, kept me up to date with the approvals for additional recommendations. Washed and cleaned the car. Very professional. More

by Hk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel from service is great to work with.
Jul 14, 2021 -

Audi Brookline responded

We're so happy to hear it! Thank you for the wonderful review and for being our customer! - Audi Brookline

July 13, 2021

Audi Brookline is top class auto service as usual! Aramayis helped me and he was great. The procedure was not complicated but initially they told me that was going to take from 90 to 13 minutes but in More

by LTroncone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Jul 13, 2021 -

Audi Brookline responded

Thank you for leaving us your wonderful five-star review! We're glad to hear Aramayis and our team provided excellent care to you! We will see you and your Q3 at your next service visit! – Audi Brookline

July 13, 2021

Excellent and timely service from arrival to departure. Special thank to service rep Jessica for her informative explanations and relevant questions. Thank you also for interior and exterior cleaning. More

by miccos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Jul 13, 2021 -

Audi Brookline responded

You are so welcome! It was our pleasure to have you in the Audi Brookline dept, and we appreciate your review!

July 10, 2021

Good conversation, honest and fast response. Drop off my car for quickly service, he was so friendly and help me out with my state inspection. More

by Eliseu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Jul 12, 2021 -

Audi Brookline responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience! We look forward to seeing you at your next appointment! - Audi Brookline

July 10, 2021

That's where I bought my car and do my services for some 6 years...never had a problem with the service and will recommend to all my friends More

by David Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Audi Brookline responded

Thank you, David! We're so grateful to have you as a loyal Audi Brookline customer all these years! It means so much to continue to earn your business and recommendation! See you next time!

July 09, 2021

I had the 3 year maintenance service done recently. The service consultant, K, Noel, made sure the entire procedure went smoothly. He arranged for their shuttle service to to give me a ride as I reque More

by mannyganz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 09, 2021 -

Audi Brookline responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! - Audi Brookline

July 09, 2021

The new facility is state of the art. I was able to easily schedule an appointment and arrange for a loaner. The service rep contacted me with the diagnosis of the issue. Turns out it was due to a reca More

by GAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerven
Jul 09, 2021 -

Audi Brookline responded

This review is so great to see! Thank you! – Audi Brookline

July 08, 2021

Brand new facility and the service is outstanding. They were responsive and professional and they did a great job turning my car around in a very efficient and professional way More

by Gckeats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramyis
Jul 08, 2021 -

Audi Brookline responded

We are so happy our Audi Brookline team earned your five stars. Thanks so much! See you next time!

July 07, 2021

Took my vehicle in for my 75k service, Jessica was great! Fast and easy service experience, my car was in the shop at 9 and back to me around 1pm. Thanks! More

by jrg1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica in the service dept
Jul 08, 2021 -

Audi Brookline responded

It was our pleasure to take care of you! Thank you for choosing Audi Brookline, we'll see you at your next service appointment!

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