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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews
Call Service Center (617) 860-3222

427 Reviews of Audi Brookline - Service Center

Sort by
October 28, 2021

The dealership is one of the most impressive facility I have visited.Spotless and friendly. More

by Brendan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Audi Brookline responded

Thank you for the amazing feedback, Brendan! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again next time!

October 26, 2021

They are very nice and very professional, I really enjoyed how easy it was to have my car fixed by them More

by AHanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
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Oct 26, 2021 -

Audi Brookline responded

Thank you for the kind comments about our team! We appreciate you trusting Audi Brookline with your business and hope we can be of service to you again in the future!

October 21, 2021

Timely service well executed. Loaner nice. Contact with Patrick was efficient and effective. Also, nice to be in new Brookline Audi shop. More

by BillSeltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Service.
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Oct 21, 2021 -

Audi Brookline responded

Thank you for the great review of Audi Brookline! We appreciate your support and look forward to your next visit!

October 19, 2021

Easy to make an appointment. Quick drop off.Loaners Easy to make an appointment. Quick drop off. Loaners readily available. Professional and pleasant staff. More

by Maureen C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
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Oct 20, 2021 -

Audi Brookline responded

Thank you for your review, Maureen! See you next time at Audi Brookline!

October 15, 2021

Every employee I worked with was courteous and knowledgeable. Work performed was what was described More

by Niels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Kervens
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Oct 18, 2021 -

Audi Brookline responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Audi Brookline

October 14, 2021

Top notch customer and car service, will continue to bring my car here for all my service needs. More

by G.Volmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
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Oct 14, 2021 -

Audi Brookline responded

Thank you so much for coming to see us! We are glad to have you in the Audi Brookline family! See you next time!

October 13, 2021

Always received prompt and courteous service.This from Always received prompt and courteous service. This from salespeople. Service desk and repair people. Even providing a loaner when needed. More

by bemcdonald1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Report | Print
Oct 13, 2021 -

Audi Brookline responded

Thank you for choosing Audi Brookline for all of your automotive needs!

October 01, 2021

Everyone was very helpful. But I do not understand why the insurance company could not be billed directly More

by Mrobi 1221
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Report | Print
Oct 04, 2021 -

Audi Brookline responded

Thank you for your honest review. If you have any questions regarding your billing, please feel free to reach out. Thanks, Timothy Veiga - General Manager - tveiga@herbchambers.com

September 30, 2021

Dan was wonderful to work with, profesional, diligent & very customer focused, he listened to all my concerns and returned the vehicle before promised! More

by Anitza Arellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lattin / Service Advisor
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Oct 01, 2021 -

Audi Brookline responded

Anitza, Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Audi Brookline

September 30, 2021

My experience at this dealership was extremely satisfying. My issues were dealt with professionally and with courtesy. I left feeling glad I had come in. More

by ikgross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Report | Print
Sep 30, 2021 -

Audi Brookline responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Audi Brookline and we hope we can be of service to you again in the future!

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