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Audi Brookline - Service Center

Brookline, MA

4.7
455 Reviews

455 Reviews of Audi Brookline - Service Center

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January 31, 2022

I had the best auto service appointment ever. Luis, the service agent and David, the technician were amazing! They were totally on top of the communication and their commitment to getting my car fixed was More

by Psoorenko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 01, 2022 -

Audi Brookline responded

It's so great to read your review! Thank you for letting Luis and the team know that your visit went so smoothly! - Audi Brookline

Feb 02, 2022 -

Psoorenko1 responded

They were great!

January 26, 2022

Excellent customer service (Aramayas) and communication. Beautiful showroom and car service completed as promised. Washed and clean when I picked it up! 3 audi's purchased here and couldn't be happier cu More

by N3adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayas
Jan 27, 2022 -

Audi Brookline responded

Thank you for being an Audi Brookline customer! We're truly grateful for your continued support and look forward to your next visit!

January 24, 2022

Very honest and professional made my experience something I will always consider them for my vehicle More

by Kurtcorb1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales
Jan 25, 2022 -

Audi Brookline responded

Thank you for giving us the opportunity to earn your business! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again in the future!

January 19, 2022

Brookline Audi’s service department has been vastly improved. Aramayis and his team are truly service-oriented and customer-oriented. Very helpful and communicative. A noticeable upgrade. More

by Jkaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Audi Brookline responded

Thank you so much for being an Audi Brookline customer! We look forward to assisting you again in the future! We'll be sure to share your feedback with Aramayis!

January 12, 2022

Audi Brookline service are awesome! Luis was great to work with and unbelievably professional! It is a pleasure to have your car serviced at Audi Brookline. More

by keith long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in service department!
Jan 13, 2022 -

Audi Brookline responded

We're thrilled to receive your positive feedback, Keith! Thank you for trusting Luis & the rest of the Audi Brookline team with your business. We hope to see you again in the future!

January 04, 2022

Good customer focus. Good follow through on work to be done. Feeling of high standards and quality More

by elaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis gonzalez
Jan 04, 2022 -

elaws responded

Consistent excellence

Jan 04, 2022 -

elaws responded

Keep it up

Jan 06, 2022 -

Audi Brookline responded

Thank you for taking the time to share this excellent feedback! We appreciate you trusting the Audi Brookline team with your business and hope we can be of service again in the future!

December 31, 2021

Efficient and thorough service of my car. Regular communications. Easy access to loaner vehicle for the day More

by radviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 04, 2022 -

Audi Brookline responded

Thank you for the positive feedback! We hope to see you again next time here at Audi Brookline!

December 31, 2021

Sales office provided a good experience 3 years ago. Services have consistently too little for too much money. They lie about the need for replacement parts. Don’t trust these folks. Also, kinda nasty a More

by Gpehrlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kervan
Jan 24, 2022 -

Audi Brookline responded

Our team is disappointed to hear we didn't earn five stars this time. We'd like to help resolve these concerns and improve your experience. Please reach out to me at your earliest convenience if you'd like to help resolve these issues. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

December 28, 2021

Kervens is the best! Excellent customer service. That was my first time there. I’ll definitely be back. More

by Jxm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Kervens
Dec 29, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with Kervens! Audi Brookline appreciates you so much!

December 24, 2021

Awesome service as always with Audi Brookline. The team is very professional, communicative, and friendly. The bar is set very high with this dealership and especially by Aramayis. 10 stars. More

by giljzim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Dec 28, 2021 -

Audi Brookline responded

Thank you for taking the time to leave Audi Brookline this awesome feedback and five-star rating! We're so happy you feel confident coming to see Aramayis! We look forward to assisting you again in the future!

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