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Audi Brookline - Service Center

Brookline, MA

4.7
400 Reviews

400 Reviews of Audi Brookline - Service Center

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September 10, 2021

Thorough maintenance done on my Audi Q5. Few warning lights had come on all resolved. Took most of day but was provided with a very nice loaner. More

by bschwa781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 13, 2021 -

Audi Brookline responded

Thank you for taking the time to review your recent visit with us! We appreciate you trusting the Audi Brookline team with your Q5 and we hope we can be of service to you again in the future!

September 10, 2021

Brookline Audi is always very attentive and has stellar service. My latest experience was the same! They are very proactive and helpful. They are flexible in setting up appointment More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens
Sep 10, 2021 -

Judy responded

Brookline Audi is always very attentive and has stellar service. My latest experience was the same! They are very proactive and helpful. They are flexible in setting up appointment

Sep 10, 2021 -

Audi Brookline responded

Thank you for being an Audi Brookline customer, Judy! We're truly grateful for your support and look forward to your next visit with us!

September 09, 2021

Staff was very courteous and professional. They were very Knowlegeable and willing to help. I would recommend this dealership to others, including my friends and family More

by Muneer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramyis G
Sep 09, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time at Audi Brookline! We are so proud that we can take great care of you!

September 09, 2021

You guys are amazing, good customer service specifically Noel. Keep it like that man, this is the kind of person people like to serve them. I hope your supervisor knows our values. More

by Wieler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Sep 09, 2021 -

Audi Brookline responded

Thank you so much for the kind review - Noel and the team will be happy to hear it! Your business is greatly appreciated by all of us here at Audi Brookline and we look forward to seeing you again next time!

September 04, 2021

After dropping of the car I was taken care of by Aramsyis and my experience with him was worth a 5 star rating. Very professional with a great personality! More

by Imchilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

September 04, 2021

I found everyone at the dealership to be pleasant and helpful. They kept me informed about the progress of the repair and had a loaner car available for me. More

by smloffredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with Audi Brookline's team! Thank you!

September 03, 2021

Professional and helpful during emergency. COVIDs placed huge demands on all and Daniel found a way to make it work, customer service. Will be back. More

by Dogneurology
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Service
Sep 06, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with our team at Audi Brookline! Thank you!

August 31, 2021

It's always such a smooth process getting my car's yearly maintenance service done at Audi. I appreciate the top-notch customer service. Aramayis kept me informed of my car's status and explained the addi More

by Eve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Aug 31, 2021 -

Audi Brookline responded

Eve, we are so happy to hear that you had such a wonderful visit to Audi Brookline! Thank you for your business and kind words.

August 31, 2021

Once an appointment was set up the entire process from dropping of the car, being informed throughout the day, and the final pickup process was very frictionless. Most importantly, I felt very safe and co More

by Selom_a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Sep 01, 2021 -

Audi Brookline responded

Thank you for this wonderful feedback about your recent experience with the Audi Brookline team! We appreciate you trusting us with your vehicle's service needs and hope to see you again next time!

August 25, 2021

Excellent service and very professional. A A A A A A A A A A A A A A A A A A A A . More

by sravids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 26, 2021 -

Audi Brookline responded

Thank you for visiting us here at Audi Brookline! We appreciate your positive review and hope to see you again next time!

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