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Audi Brookline - Service Center

Brookline, MA

4.7
400 Reviews

400 Reviews of Audi Brookline - Service Center

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October 01, 2021

Everyone was very helpful. But I do not understand why the insurance company could not be billed directly More

by Mrobi 1221
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Oct 04, 2021 -

Audi Brookline responded

Thank you for your honest review. If you have any questions regarding your billing, please feel free to reach out. Thanks, Timothy Veiga - General Manager - tveiga@herbchambers.com

September 30, 2021

Dan was wonderful to work with, profesional, diligent & very customer focused, he listened to all my concerns and returned the vehicle before promised! More

by Anitza Arellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lattin / Service Advisor
Oct 01, 2021 -

Audi Brookline responded

Anitza, Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Audi Brookline

September 30, 2021

Just the best customer service with care and time efficiency and the response is immeasurable More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica L
Sep 30, 2021 -

Audi Brookline responded

Thank you for considering us to be the best! Our team appreciates your feedback! -Audi Brookline

September 30, 2021

My experience at this dealership was extremely satisfying. My issues were dealt with professionally and with courtesy. I left feeling glad I had come in. More

by ikgross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 30, 2021 -

Audi Brookline responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Audi Brookline and we hope we can be of service to you again in the future!

September 25, 2021

Excellent fast service. Maintance prices are too expensive. My service person Daniel was wonderful. Thank you More

by Dehdesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service …Daniel
Sep 27, 2021 -

Audi Brookline responded

Thank you for the review and feedback. We appreciate you trusting the Audi Brookline team with your vehicle's service needs and hope to see you again next time!

Sep 27, 2021 -

Dehdesign responded

Thank you

September 23, 2021

A very hassle free first service experience. A proper explanation provided of what will be done and a sheet was provided later on what was done. Any questions or concerns were noted. More

by ruchab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lattin
Sep 23, 2021 -

Audi Brookline responded

Thank you so much for leaving us your fantastic feedback and review! We're glad to hear the Audi Brookline team helped you have a positive experience!

September 21, 2021

Great service from Brookline Audi and Aramayis! I was very happy with the work on my A4 Allroad. More

by rachnadb12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Sep 22, 2021 -

Audi Brookline responded

We're so happy to hear Aramayis and the Audi Brookline team made the service visit for your A4 Allroad so enjoyable! Thank you for leaving us your five-star rating! We'll see you next time!

September 21, 2021

Professional, pay attention to detail, excellent at communications during service, excellent work on the car. More

by pammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Sep 22, 2021 -

Audi Brookline responded

We're glad you feel confident letting the Audi Brookline team take care of your vehicle! Thank you for your five-star review!

September 17, 2021

The service at the Audi dealership in Brookline is always top notch. My recent servicing at the dealership was a very smooth process.The staff is always courteous and willing to go the extra mile. More

by Audi88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Kervens,
Sep 20, 2021 -

Audi Brookline responded

We're so happy the Audi Brookline team provided five-star service to you! Thank you so much for your awesome review and confidence in us!

September 17, 2021

Service is always impeccable, responsive, efficient, and professional. Appreciate the timely follow through and expertise. More

by wincy_fung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis from the service department
Sep 20, 2021 -

Audi Brookline responded

Thank you for being part of the Audi Brookline family! We look forward to providing five-star care to you again in the future!

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