Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Brookline - Service Center

Brookline, MA

4.7
400 Reviews
Call Service Center (617) 860-3222

400 Reviews of Audi Brookline - Service Center

Sort by
November 05, 2021

Do not trust this dealer. I had over 6,000.00 of repairs that were quoted that were not necessary. They had my car over two weeks and never gave the loaner they promised. Everyday I was told my car was next More

by Tanya
Recommend Dealer
No
Employees Worked With
David Gomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Audi Brookline responded

Tanya, Thank you for your review of Audi of Brookline. The services we suggested were recommendations only, and I apologize for any miscommunication we may have caused. I would love to speak to you further about this matter, and come to a resolution. Please contact me at your earliest convenience. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

October 31, 2021

We are a 2 Audi family .Love the cars . Appreciate the We are a 2 Audi family . Love the cars . Appreciate the quality of both service and excellence in auto mechanics . Well trained staff! Aram Gregor More

by rth0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 02, 2021 -

Audi Brookline responded

Thank you for taking the time to share this wonderful feedback about Aram and our team here at Audi Brookline! We appreciate your business and look forward to seeing you next time!

October 28, 2021

The team at Audi Brookline is knowledgeable, informative, and responsive to customer needs. Many thanks to Aramayis. More

by dannamauch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Report | Print
Oct 28, 2021 -

Audi Brookline responded

We appreciate you taking the time to share this wonderful feedback and can't wait to pass it along to Aramayis and the team! Thanks for trusting Audi Brookline with your business and please don't hesitate to reach out if we can be of service again in the future!

October 28, 2021

The dealership is one of the most impressive facility I have visited.Spotless and friendly. More

by Brendan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Audi Brookline responded

Thank you for the amazing feedback, Brendan! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again next time!

October 26, 2021

They are very nice and very professional, I really enjoyed how easy it was to have my car fixed by them More

by AHanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Report | Print
Oct 26, 2021 -

Audi Brookline responded

Thank you for the kind comments about our team! We appreciate you trusting Audi Brookline with your business and hope we can be of service to you again in the future!

October 21, 2021

Timely service well executed. Loaner nice. Contact with Patrick was efficient and effective. Also, nice to be in new Brookline Audi shop. More

by BillSeltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in Service.
Report | Print
Oct 21, 2021 -

Audi Brookline responded

Thank you for the great review of Audi Brookline! We appreciate your support and look forward to your next visit!

October 19, 2021

Easy to make an appointment. Quick drop off.Loaners Easy to make an appointment. Quick drop off. Loaners readily available. Professional and pleasant staff. More

by Maureen C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Report | Print
Oct 20, 2021 -

Audi Brookline responded

Thank you for your review, Maureen! See you next time at Audi Brookline!

October 15, 2021

Every employee I worked with was courteous and knowledgeable. Work performed was what was described More

by Niels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Kervens
Report | Print
Oct 18, 2021 -

Audi Brookline responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Audi Brookline

October 14, 2021

Top notch customer and car service, will continue to bring my car here for all my service needs. More

by G.Volmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Report | Print
Oct 14, 2021 -

Audi Brookline responded

Thank you so much for coming to see us! We are glad to have you in the Audi Brookline family! See you next time!

October 13, 2021

Always received prompt and courteous service.This from Always received prompt and courteous service. This from salespeople. Service desk and repair people. Even providing a loaner when needed. More

by bemcdonald1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Report | Print
Oct 13, 2021 -

Audi Brookline responded

Thank you for choosing Audi Brookline for all of your automotive needs!

1
...
29
30
31
...
40