Audi Brookline - Service Center

Excellent on time service. Through talk with service rep and clean facility. Spoke to salesperson about lease. Through talk with service rep and clean facility. Spoke to salesperson about lease. More

Timely service. Excellent communication with customer regarding progress of service and availability of parts. As I live nearby, and parts were delayed, they were Excellent communication with customer regarding progress of service and availability of parts. As I live nearby, and parts were delayed, they were willing to drop off the vehicle for me. More

Audi of Brookline is a total class act dealership. Luis Gonzalez in service was highly professional and accommodating. He did not overpromise but rather, properly outlined all my service options . Luis Gonzalez in service was highly professional and accommodating. He did not overpromise but rather, properly outlined all my service options . Chris Gavin and Kayla Chase are likewise great advocates of your brand and I would not hesitate to refer business. More

Very helpful and transparent about their services. No surprises, and accomodated for my service needs No surprises, and accomodated for my service needs More

Got a loaner car for the duration of my service appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! More

Luis was terrific. Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful by far the best service manager I have worked with. More

Excellent service experience. Luis pulled out all the stops to combine services and took care of us with a great loaner car. Luis pulled out all the stops to combine services and took care of us with a great loaner car. More

Easy check in. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. More

I had a wonderful experience service experience with Luis! excellent customer service and attention-to-detail. I highly recommend him! Luis! excellent customer service and attention-to-detail. I highly recommend him! More

I brought my Etron in with a safety concern and as always was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredi was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredibly professional! More