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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews

427 Reviews of Audi Brookline - Service Center

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February 13, 2022

Efficient, hospitable and well done. I was treated respectfully and courteously . The work was fine abd I left with a clean car More

by eroffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Gregoryan
Feb 15, 2022 -

Audi Brookline responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Audi Brookline and we hope we can be of service to you again in the future!

January 31, 2022

I had the best auto service appointment ever. Luis, the service agent and David, the technician were amazing! They were totally on top of the communication and their commitment to getting my car fixed was More

by Psoorenko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 01, 2022 -

Audi Brookline responded

It's so great to read your review! Thank you for letting Luis and the team know that your visit went so smoothly! - Audi Brookline

Feb 01, 2022 -

Psoorenko1 responded

They were great!

January 31, 2022

Luis was exceptional and went above and beyond to continuously update me on my vehicle! More

by Erivera8112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 01, 2022 -

Audi Brookline responded

Thank you for complimenting the work of Luis at Audi Brookline! We look forward to seeing you next time!

January 26, 2022

Excellent customer service (Aramayas) and communication. Beautiful showroom and car service completed as promised. Washed and clean when I picked it up! 3 audi's purchased here and couldn't be happier cu More

by N3adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayas
Jan 26, 2022 -

Audi Brookline responded

Thank you for being an Audi Brookline customer! We're truly grateful for your continued support and look forward to your next visit!

January 24, 2022

Very honest and professional made my experience something I will always consider them for my vehicle More

by Kurtcorb1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales
Jan 25, 2022 -

Audi Brookline responded

Thank you for giving us the opportunity to earn your business! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again in the future!

January 19, 2022

Brookline Audi’s service department has been vastly improved. Aramayis and his team are truly service-oriented and customer-oriented. Very helpful and communicative. A noticeable upgrade. More

by Jkaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Audi Brookline responded

Thank you so much for being an Audi Brookline customer! We look forward to assisting you again in the future! We'll be sure to share your feedback with Aramayis!

January 12, 2022

Audi Brookline service are awesome! Luis was great to work with and unbelievably professional! It is a pleasure to have your car serviced at Audi Brookline. More

by keith long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service department!
Jan 13, 2022 -

Audi Brookline responded

We're thrilled to receive your positive feedback, Keith! Thank you for trusting Luis & the rest of the Audi Brookline team with your business. We hope to see you again in the future!

January 04, 2022

Good customer focus. Good follow through on work to be done. Feeling of high standards and quality More

by elaws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis gonzalez
Jan 04, 2022 -

elaws responded

Consistent excellence

Jan 04, 2022 -

elaws responded

Keep it up

Jan 06, 2022 -

Audi Brookline responded

Thank you for taking the time to share this excellent feedback! We appreciate you trusting the Audi Brookline team with your business and hope we can be of service again in the future!

December 31, 2021

Efficient and thorough service of my car. Regular communications. Easy access to loaner vehicle for the day More

by radviews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 04, 2022 -

Audi Brookline responded

Thank you for the positive feedback! We hope to see you again next time here at Audi Brookline!

December 31, 2021

Sales office provided a good experience 3 years ago. Services have consistently too little for too much money. They lie about the need for replacement parts. Don’t trust these folks. Also, kinda nasty a More

by Gpehrlich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kervan
Jan 24, 2022 -

Audi Brookline responded

Our team is disappointed to hear we didn't earn five stars this time. We'd like to help resolve these concerns and improve your experience. Please reach out to me at your earliest convenience if you'd like to help resolve these issues. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

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