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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews

427 Reviews of Audi Brookline - Service Center

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March 04, 2022

Always courteous and answers any concerns I my have, it’s my 4th car that I’ve purchased from Herb and also my very first purchase of an automobile in the 1970’s thank you for your intress More

by rwharris329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
Mar 07, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business! We appreciate your support and look forward to seeing you next time!

March 04, 2022

Great service, and great staff. Overall pleasant experience. Dropped my car off for a sunroof leak and had it back next day and was provided a loaner More

by Jpmoran86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Mar 07, 2022 -

Audi Brookline responded

Thank you for sharing your experience! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future. Take care!

March 03, 2022

Kervens was amazing. Texting me updates about the progress of the repair. He even ordered me an uber. The best car service experience that I've ever had. Thank you! More

by Dima.frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Mar 03, 2022 -

Audi Brookline responded

Thank you for sharing your experience working with Kervens at Audi Brookline! We appreciate your kind words, and look forward to seeing you next time!

March 02, 2022

Customer service in sales and service is exactly what you would want in every car dealership. Experienced, courteous, respectful, and will make you very comfortable. More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez, Tim Veiga
Mar 03, 2022 -

Audi Brookline responded

Wow, thank you so much for the kind review! We're honored to have you as an Audi Brookline customer and look forward to seeing you next time!

March 02, 2022

Thank you Audi Brookline for making my car drive like new. Great Job! Many thanks! More

by Dejontr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis
Mar 04, 2022 -

Audi Brookline responded

It was truly our privilege! Thank you for trusting the Audi Brookline team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

February 28, 2022

Excellent dealership! Newly renovated. Everyone top to bottom are friendly and pleasant to every customer. More

by jmward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens & Louis., Tim Veiga
Mar 01, 2022 -

Audi Brookline responded

Thank you for the wonderful review! We're honored to have you as an Audi Brookline customer and look forward to seeing you at your next visit!

February 28, 2022

Luis and the service team were excellent as usual. Very responsive and kept me informed of the repair status throughout the time they had the vehicle. More

by mtj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Mar 01, 2022 -

Audi Brookline responded

Thank you for the fantastic feedback! We appreciate you trusting Luis & the Audi Brookline team with your service needs and look forward to your next visit!

February 28, 2022

Despite how busy they are, the front desk staff are polite, friendly, and highly efficient. More

by sallygbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigorian
Mar 01, 2022 -

Audi Brookline responded

Thank you for supporting our team at Audi Brookline!

February 26, 2022

Newly remodeled dealership with great staff and customer service service performed and followup was excellent!! More

by padilla76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Mar 01, 2022 -

Audi Brookline responded

Thank you for the fantastic feedback! We look forward to your next visit with us here at Audi Brookline!

February 25, 2022

Luis and the team did a great job as usual. The new dealership is gorgeous. More

by mattbelkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Feb 28, 2022 -

Audi Brookline responded

Thank you for the kind comments! We're honored to have you as an Audi Brookline customer and look forward to your next visit!

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