Audi Brookline - Service Center

I have been a customer of Audi Brookline for several years. Finding trusted help to take care of critical car-related issues is crucial; Audi Brookline's Service Consultant, Mr. Noel, exemplifies the o years. Finding trusted help to take care of critical car-related issues is crucial; Audi Brookline's Service Consultant, Mr. Noel, exemplifies the outstanding professionalism, respect, and customer-oriented service that makes me continually return to Audi Brookline. I am writing this letter to appreciate the exceptional experience I had with Mr. Noel. When I called the dealership, he attentively listened to my concerns. Moreover, he precisely understood the problems. Furthermore, he offered a roadmap of how to resolve the situation. I trust Mr. Noel's expertise entirely, and therefore, your dealership will always remain my first choice. Because of employees like Mr. Noel, I have already recommended your dealership to my friends and relatives. More

5 stars for ease of booking appointment, availability of loaner car, efficient and knowledgable service from Aramayis. Service/repairs comprehensive. Quality of service reporting. Expense not cheap, but I g loaner car, efficient and knowledgable service from Aramayis. Service/repairs comprehensive. Quality of service reporting. Expense not cheap, but I guess someone has to pay for the new facilities. More

Easy to set up appointment. Received nicely and professionally. Work was done as promised and since I was waiting early. I will go back. Received nicely and professionally. Work was done as promised and since I was waiting early. I will go back. More

Very good excellent service very professional, polite and experienced beyond my expectation, the whole time keep you updated I recommend them specially my service consultant Mr. A. Grigoryan experienced beyond my expectation, the whole time keep you updated I recommend them specially my service consultant Mr. A. Grigoryan More

Everyone and everything was fine issue es were brought to my attention as needed. The work was done very well my attention as needed. The work was done very well More

Awesome dealership. Friendly, easy to drop off and pick up. Very knowledgeable service department. Thanks Friendly, easy to drop off and pick up. Very knowledgeable service department. Thanks More

Poor job booking. I called and have to leave a call back and they never responded. Once I called again and booked the appointment it went smoothly. I called and have to leave a call back and they never responded. Once I called again and booked the appointment it went smoothly. More

I have not had a great experience with the service dept. sketchy recommendations on services needed, and poor communication on how to use my prepaid service contract. sketchy recommendations on services needed, and poor communication on how to use my prepaid service contract. More

Luis explained what was need to be done and when the work would be finished. He was polite and kept me informed. would be finished. He was polite and kept me informed. More

Beautifully designed dealership that conveys luxury and attentiveness to clientel. Service writer are excellent and listen well. Clearly good service is their goal. attentiveness to clientel. Service writer are excellent and listen well. Clearly good service is their goal. More