Audi Brookline - Service Center

Luis was terrific. Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful by far the best service manager I have worked with. More

Excellent service experience. Luis pulled out all the stops to combine services and took care of us with a great loaner car. Luis pulled out all the stops to combine services and took care of us with a great loaner car. More

Easy check in. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. More

I had a wonderful experience service experience with Luis! excellent customer service and attention-to-detail. I highly recommend him! Luis! excellent customer service and attention-to-detail. I highly recommend him! More

I brought my Etron in with a safety concern and as always was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredi was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredibly professional! More

Incredibly professional and kind. Best customer service experience I have ever had. I will always be bringing my Audi to this dealership. 100% recommend to anyone and everyone. Best customer service experience I have ever had. I will always be bringing my Audi to this dealership. 100% recommend to anyone and everyone. More

I am very grateful to Kevens for his excellent work and for being very attentive to my car. I took his professional advice and assigned the following appointment. I will look forward to meeting him. for being very attentive to my car. I took his professional advice and assigned the following appointment. I will look forward to meeting him. More

Luis was great and service was perfect. On time and all were very helpful. Thank you. On time and all were very helpful. Thank you. More

Very efficient service. Had recall parts other dealers didnt. Easy to scheudle ans get a loaner. They have mastered communications via text. And did servie in the ti Had recall parts other dealers didnt. Easy to scheudle ans get a loaner. They have mastered communications via text. And did servie in the time frame estimated More

Friendly and efficient. I was a bit disappointed that when I picked the car up I found that my metal key dangle was missing and no one said anything about it. I was a bit disappointed that when I picked the car up I found that my metal key dangle was missing and no one said anything about it. More