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Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews

402 Reviews of Audi Brookline - Service Center

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June 29, 2022

Kervens was very helpful. I brought my car in for service without an appointment and he fit me into the schedule and then made sure I was taken care of. He organized the Uber More

by Jeffreymiller03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens assisted me the whole time
Jul 01, 2022 -

Audi Brookline responded

Thank you for sharing your experience working with Kervens at Audi Brookline! We appreciate your kind review and look forward to doing business with you again!

June 24, 2022

My car was towed from under the Bourne Bridge where a cluster of four poorly guarded manholes in the same lane gave me and nearly a dozen other people a broken wheel and two flats. From the time it was More

by jbullar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Eric
Jun 24, 2022 -

Audi Brookline responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Audi Brookline

June 22, 2022

This dealership saved my day. In Brookline from Plymouth and badly needed service on my A4. Couldn’t drive it home. Got immediate attention, a loaner to get me home. Nervens was f More

by ajt781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nervens Noel
Jun 22, 2022 -

Audi Brookline responded

Thank you for the five stars! We're happy to hear that your experience here was such a positive one and we hope to see you back at Audi Brookline for all of your future auto needs.

June 10, 2022

New, clean, friendly and efficient. Very accurate on how long service would take. Super location too. More

by Maureen C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Jun 10, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback, Maureen! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again in the future!

May 27, 2022

An overall great dealership with excellent sales service and the best customer service from everyone there!! More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales
May 27, 2022 -

Audi Brookline responded

Thank you for the wonderful five-star review! We appreciate it, and hope to see you here at Audi Brookline for all of your future automotive needs.

May 23, 2022

I have been a customer of Audi Brookline for several years. Finding trusted help to take care of critical car-related issues is crucial; Audi Brookline's Service Consultant, Mr. Noel, exemplifies the o More

by eugene49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
May 24, 2022 -

Audi Brookline responded

Hi Eugene, thank you for taking the time to share your experience working with Mr. Noel and the rest of our team at Audi Brookline! We appreciate your recommendation, and look forward to seeing you next time!

May 19, 2022

5 stars for ease of booking appointment, availability of loaner car, efficient and knowledgable service from Aramayis. Service/repairs comprehensive. Quality of service reporting. Expense not cheap, but I g More

by s.ping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
May 19, 2022 -

Audi Brookline responded

Thank you for the feedback! We appreciate you visiting us here at Audi Brookline and hope we have the opportunity to serve you again in the future!

May 18, 2022

Easy to set up appointment. Received nicely and professionally. Work was done as promised and since I was waiting early. I will go back. More

by Roadrider0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Audi Brookline responded

Thank you for rating Audi Brookline five stars! We hope to see you again for your next appointment!

May 17, 2022

Very good excellent service very professional, polite and experienced beyond my expectation, the whole time keep you updated I recommend them specially my service consultant Mr. A. Grigoryan More

by Ed K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan,service consultant
May 18, 2022 -

Audi Brookline responded

This is great feedback for us, Ed! Thank you for coming to see the Audi Brookline team for your service needs!

May 14, 2022

Everyone and everything was fine issue es were brought to my attention as needed. The work was done very well More

by tonyvet
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Audi Brookline responded

Thank you for the positive feedback! We appreciate you coming to visit us here at Audi Brookline and hope we have the opportunity to serve you again in the future!

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