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Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews
Call Service Center (617) 860-3222

402 Reviews of Audi Brookline - Service Center

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November 13, 2022

Great service by everyone involved. Friendly, efficient, very helpful. Luis was excellent and took great care of me and my car. More

by baruch.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 15, 2022 -

Audi Brookline responded

Luis and our team are happy to help, Baruch! Thank you for coming to Audi Brookline!

November 11, 2022

Visited the dealership unscheduled with a tire pressure warning light on. Service agent Luis Gonzalez was helpful, professional and focused on solving the problem as well as getting a recalll addressed an More

by Tony Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales (so?)
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Nov 11, 2022 -

Audi Brookline responded

Thank you for sharing your service experience working with Luis! We're so happy that he was able to address your issues. We hope you share your experience with friends and family, Tony! -Audi Brookline

November 04, 2022

Doesn’t give you any perks, but really nice staff that makes you feel at ease. More

by Fabregas_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Nov 04, 2022 -

Audi Brookline responded

Thank you for the review and feedback. Our team looks forward to seeing you again next time here at Audi Brookline!

November 03, 2022

Service staff was very knowledgeable ,ready to listen to me who is a least tech savvy person. More

by Skunitomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louise Gonzalez
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Nov 04, 2022 -

Audi Brookline responded

Thank you for the great review of our Audi Brookline service team! We appreciate your business and hope you'll be visiting us again in the future!

October 24, 2022

Excellent service from Kervens. Very straight forward with "recommended" repairs verses "required" repairs with no pressure to take on the recommended services. Will return for se More

by sccope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Audi Brookline responded

Thank you for sharing your review! We look forward to seeing you next time at Audi Brookline!

October 21, 2022

Exceptional service every time. They are courteous and efficient. Kept me updated on the progress of the repair. More

by mayra.lorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens and Grigoryan
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Oct 24, 2022 -

Audi Brookline responded

Thank you for trusting Audi Brookline with the care of your vehicle! Our team appreciates your kind feedback and looks forward to serving you again next time!

October 13, 2022

Very professional and cordial. Everything as promised. Dealership clean and inviting. Greeted immediately upon arrival. More

by MikeVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Audi Brookline responded

We appreciate you taking the time to leave us your wonderful review, Mike! We hope that you come back to visit us again! Thank you! - Audi Brookline

October 10, 2022

Service is always excellent and so responsive! Our Service Representative takes very good care of us in a timely manner! More

by Celeste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Oct 11, 2022 -

Audi Brookline responded

Thanks for the five stars, Celeste! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Audi Brookline

September 30, 2022

Fantastic service from Aramayis Grigoryan at Audi Brookline! Timely, complete, well explained and all service completed ahead of time. Thanks! More

by AW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Gregoryan
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Oct 03, 2022 -

Audi Brookline responded

Thank you for visiting Audi Brookline! We're happy to hear Aramayis & the team provided you with wonderful service and we hope to see you again next time. Take care!

September 29, 2022

Very welcoming, efficient and professional. When an added problem surfaced post the initial/planned service the dealership handled it seamlessly. More

by harrss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Audi Brookline responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Audi Brookline Team

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