Audi Brookline - Service Center

I scheduled an appt to have my seasonal tires, which the dealership stores at an exorbitant rate, put on my car. Herb Chambers Audi had neglected to take them out of storage, so, they were not on site a dealership stores at an exorbitant rate, put on my car. Herb Chambers Audi had neglected to take them out of storage, so, they were not on site and available to be put on the car. They were also doing an oil change, which they did not charge me for, in order to make up for the error. This was the right thing to do, but doesn't make up for my time wasted. I will need to make time to go back again, compounding the mistake and sloppy service. More

The service is excellent —- Mais is super—the loaner was ready—things were done on time, and right ready—things were done on time, and right More

I had a previous appt had ordered the key. When I came for the key it wasn’t there. The next week I called to see if it was in and it was. It took me 10 days to get the appt. When I came i When I came for the key it wasn’t there. The next week I called to see if it was in and it was. It took me 10 days to get the appt. When I came in Kelvin took care of me. He was great. I then had a positive experience More

Luis and entire Brookline Audi service team provided the usual remarkable service from easy appointment booking, check in and periodic updates! Amazing customer experience! usual remarkable service from easy appointment booking, check in and periodic updates! Amazing customer experience! More

Damaged right side tires on car and had to have it towed to Audi Brookline after hours. Was immediately contacted the next day by Bill K who was excellent in assisting with getting the vehicle repaired. Bil to Audi Brookline after hours. Was immediately contacted the next day by Bill K who was excellent in assisting with getting the vehicle repaired. Bill communicated very clearly and effectively and expedited the entire process. What could have been stressful and difficult ended up being a good experience due to the efforts of Bill K and Audi Brookline. Thank you for your help! More

Service was fast and attentive, I ended up waiting at the dealership which is spacious enough to accommodate longer waits. Nice work! Will service here again. dealership which is spacious enough to accommodate longer waits. Nice work! Will service here again. More

Quality staff provided excellent service- they kept me well informed and performed work in a timely fashion well informed and performed work in a timely fashion More

Very knowledgeable and helpful service advisors. I had a great experience buying my car here and the service experience has been great too. I had a great experience buying my car here and the service experience has been great too. More

Aramayis is a wonderful agent. He makes sure you’re treated like a VIP. The best Audi service place ever . It’s expensive! However costumer’s service is amazing! He makes sure you’re treated like a VIP. The best Audi service place ever . It’s expensive! However costumer’s service is amazing! More

Always clean and tidy, excellent waiting area and very helpful staff. For meocation is very convenient . helpful staff. For meocation is very convenient . More