Audi Brookline - Service Center

Hello there, i got my car service on December 21 2022. Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to in Where i was told my motor was no good and need a bunch of things the tech individual wasn't right on. Today January 10 i go into the dealership to inform them that my car is working anf fixed but you had an individual start an argument with me to then tell me I DONT KNOW STUFF ABOUT CARS. The personally David because he's the expert started to argument with me because i told him his tech wasn't completely right. The employee at the dealership STARTED TO YELL because he wanted to be right. They charge me 500 dollars for an diagnostic that was wrong. I STRONGLY RECOMMEND EVERYONE TO THINK 3 TIMES BEFORE COMING TO BROOKLINE IN MASS. They lie to get money from you More

Luis in the service department was phenomenal. In and out in a hour for my service so everything went well. In and out in a hour for my service so everything went well. More

Took 2. 5 hours to do an oil change. They didn't even reset the 'service due' message on my dashboard. My car is a 2021 with 8500 mi on it. 5 hours to do an oil change. They didn't even reset the 'service due' message on my dashboard. My car is a 2021 with 8500 mi on it. More

This dealership helped me when they did not have to do anything They are professional and kind. I highly recommend them for purchase or repair of the wonderful AUDI !! anything They are professional and kind. I highly recommend them for purchase or repair of the wonderful AUDI !! More

Just a great dealership with outstanding customer service and the communication is flawless. My favorite and only dealership i would go to and the communication is flawless. My favorite and only dealership i would go to More

Always greeted immediately upon arrival. Clean facility. The staff is always kind and ready to assist. Questioned answered when asked. Enjoyable experience. Clean facility. The staff is always kind and ready to assist. Questioned answered when asked. Enjoyable experience. More

Excellent service! Luis was a pleasure to work with as he kept me abreast of the car’s repair status and was able to get the car back to me one day earlier than expecte Luis was a pleasure to work with as he kept me abreast of the car’s repair status and was able to get the car back to me one day earlier than expected which I truly appreciated. More

Aramayis Grigoryan in the service advisor department was very helpful to ensure a smooth service. Thank you! very helpful to ensure a smooth service. Thank you! More

Kervens Noel as per usual was extremely helpful over the course of our service experience. He is very accommodating, very knowledgeable, and a very personable! A pleasure to work with! course of our service experience. He is very accommodating, very knowledgeable, and a very personable! A pleasure to work with! More

This is my second service with this excellent service department and advisor. Luis Gonzales was extremely professional and knowledgeable and communicated all pertinent information to me in a timely manne department and advisor. Luis Gonzales was extremely professional and knowledgeable and communicated all pertinent information to me in a timely manner. A great experience. More