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Audi Brookline - Service Center

Brookline, MA

4.7
453 Reviews

453 Reviews of Audi Brookline - Service Center

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August 03, 2023

Excellent. Courteous efficient. Everything was done quickly. I was in and out on time and appreciated the car wash. More

by Mwitkin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had an efficient and timely experience at Audi Brookline! Thanks for appreciating our service, including the car wash. We look forward to serving you again in the future.

July 28, 2023

Courteous staff, informed about recommended repairs, given a choice as to whether or not you would like to do them or not More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 31, 2023 -

Audi Brookline responded

Steve, we appreciate your feedback! Our team at Audi Brookline always aims to provide knowledgeable and respectful service. Thanks for taking the time to share your experience with us!

July 26, 2023

Dealership is fine. I’ve worked with their service center. They have been responsive. Aramayis is excellent More

by Jow00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis
Jul 27, 2023 -

Audi Brookline responded

We're happy to hear that Aramayis provided you with great customer service during your visit. We appreciate your kind words and see you next time at Audi Brookline!

July 21, 2023

This team is amazing! I was in a terrible spot with a flat tire and Dave Gomes, Bill Kramer, the amazing technician brought me right in from the tow, replaced my tire and More

by Shannonmcaulfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer and a Tech named Jimmy, Tim Veiga, Steven Claudio
Jul 21, 2023 -

Audi Brookline responded

Hey Shannon, thank you for the amazing review! We're happy that Dave, Jimmy, and our team could assist you with your flat tire situation. It's great to hear that we were able to get you back on the road quickly. Drive safely!- The Audi Brookline Team

July 17, 2023

Luis was the nicest and most helpful person I’ve ever dealt with at a dealership. Highly recommend coming here and coming with him More

by MyA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 18, 2023 -

Audi Brookline responded

Thank you for the kind words! We're glad to hear that Luis provided such excellent service during your visit. We appreciate your recommendation and hope to see you again at Audi Brookline!

July 16, 2023

Kervens Noel, my service advisor, was great! I appreciated the effort to help make my servicing appointment a seamless one. Very cordial and professional and solution oriented! More

by Tricia Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jul 18, 2023 -

Audi Brookline responded

Hi Tricia! We're so glad to hear that Kervens provided you with excellent service! Thank you for choosing Audi Brookline and taking the time to leave a positive review. We appreciate your kind words and hope to see you again in the future!

July 08, 2023

Audi Brookline is the most trusted dealership in Massachusetts. Service Advisor LUIS and Dave are the best real friends of an Audi Vehicle owner. Trust them without hesitation. More

by M DALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIS GONZALES and Aramayies
Jul 10, 2023 -

Audi Brookline responded

Thank you for your continued trust in the Audi Brookline team! Luis & Dave are grateful for your kind words and look forward to seeing you at your next visit. Take care!

July 07, 2023

I’ve brought my Audi to a few different dealers for service but these guys are the best. They are thorough and professional but don’t try to rip you off. I don’t go anywhere else any more. More

by TLev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayus
Jul 10, 2023 -

Audi Brookline responded

Thank you for the kind review! We appreciate your loyalty and look forward to continuing to provide top-notch care for your vehicle in the future. Drive safely, and have a great day! - The Audi Brookline Team

July 07, 2023

William at Audi Brookline was very helpful and thorough. He gave me a detailed list with pictures of what needed work on my car. I am pleased with my service. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 10, 2023 -

Audi Brookline responded

Monica, we're glad to hear William was so helpful to you during your visit! Thanks for trusting Audi Brookline with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

July 03, 2023

Addressed a recall on my Audi and provided a loaner car while the work was done. They did a good job. More

by smammola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kervons
Jul 05, 2023 -

Audi Brookline responded

Thank you for the positive review! If there's anything else we can do for you in the future, please don't hesitate to reach out. Safe travels! - The Audi Brookline Team

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