402 Reviews of Audi Brookline - Service Center
Kervens is always very pleasant and professional . He answers all of my questions and I really appreciate him He answers all of my questions and I really appreciate him More
Perfect service. Very nice staff, they got my service done swiftly and had me out within the promised window. Very nice staff, they got my service done swiftly and had me out within the promised window. More
My experience with Audi Brookline was superb. When I arrived they were ready to review my needs for my 20,000 check up and told me that they would speak to me about any additional concerns that When I arrived they were ready to review my needs for my 20,000 check up and told me that they would speak to me about any additional concerns that might arise. Some problems did arise which they thoroughly discussed with me along with what needed to be done. One of them dealt with my tires which I had anticipated but one would be covered by tire insurance. Another involved an accident to the front of the car which ended as minimal damage to the front grill. Otherwise all looked fine. They also arranged for a loaner for a repair that would be addressed in July. When the car was finished it looked better than when it came in along with another problem that was covered by my original contract. The only real problem was that they need to be closer to where I live. More
Excellent customer service EVERY, single time! Great, professional people. Honest, reliable, quick service! Chris Garvin is an asset to this dealership. He is honest, dependable and consistent. Ve Great, professional people. Honest, reliable, quick service! Chris Garvin is an asset to this dealership. He is honest, dependable and consistent. Very friendly man! The service team was exceptional. Extremely attentive and polite! More
Brought car for service and all known issues were resolved in a timely manner. While diagnosing my concerns other items were also found and corrected While constantly updated on status via text mess resolved in a timely manner. While diagnosing my concerns other items were also found and corrected While constantly updated on status via text messages. More
We had a great experience with their service. Great quality and fast. They also provided video from the technician describing the details of service. Also I’d would like to recognize superb work Great quality and fast. They also provided video from the technician describing the details of service. Also I’d would like to recognize superb work of customer advisor Kervens. More
Bill was exceptional to work with! Honest, straightforward, and flexible around what our Q7 needed and the impact it would have on our family. I look forward to working with him again Honest, straightforward, and flexible around what our Q7 needed and the impact it would have on our family. I look forward to working with him again in the future! More
Wonderful service department. They go above and beyond to help customers. I have always had the best experience when having my car serviced. They go above and beyond to help customers. I have always had the best experience when having my car serviced. More