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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews

427 Reviews of Audi Brookline - Service Center

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July 08, 2023

Audi Brookline is the most trusted dealership in Massachusetts. Service Advisor LUIS and Dave are the best real friends of an Audi Vehicle owner. Trust them without hesitation. More

by M DALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIS GONZALES and Aramayies
Jul 10, 2023 -

Audi Brookline responded

Thank you for your continued trust in the Audi Brookline team! Luis & Dave are grateful for your kind words and look forward to seeing you at your next visit. Take care!

July 07, 2023

William at Audi Brookline was very helpful and thorough. He gave me a detailed list with pictures of what needed work on my car. I am pleased with my service. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 10, 2023 -

Audi Brookline responded

Monica, we're glad to hear William was so helpful to you during your visit! Thanks for trusting Audi Brookline with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

July 07, 2023

I’ve brought my Audi to a few different dealers for service but these guys are the best. They are thorough and professional but don’t try to rip you off. I don’t go anywhere else any more. More

by TLev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayus
Jul 10, 2023 -

Audi Brookline responded

Thank you for the kind review! We appreciate your loyalty and look forward to continuing to provide top-notch care for your vehicle in the future. Drive safely, and have a great day! - The Audi Brookline Team

July 03, 2023

Addressed a recall on my Audi and provided a loaner car while the work was done. They did a good job. More

by smammola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kervons
Jul 05, 2023 -

Audi Brookline responded

Thank you for the positive review! If there's anything else we can do for you in the future, please don't hesitate to reach out. Safe travels! - The Audi Brookline Team

June 30, 2023

Service was great. Was taken on time and finished early - super professional and easy! And on a holiday weekend, they helped me beat the traffic. More

by jenniferpeppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Audi Brookline responded

Jennifer, thank you for the great review! We're glad to hear that our team at Audi Brookline provided you with excellent service and made your visit convenient. Drive safely, and we hope to see you again soon!

June 28, 2023

Luis and Audi Brookline are professional and courteous. Went above and beyond with a recall and troubleshoot a problem I was having with squeaky brakes. More

by mikerph2002
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 28, 2023 -

Audi Brookline responded

Thank you for the positive review! We're glad to hear that Luis and the team at Audi Brookline provided professional and courteous service. We appreciate your business, and if you have any further questions or concerns, please don't hesitate to reach out. Safe travels!

June 23, 2023

Needed emergency service and the team was quick and efficient. I will be coming back for sure! More

by CSG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

June 23, 2023

Great attentive service. Knowledgeable reps That’s all I have to say but I need 15 words More

by Philsalis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Audi Brookline responded

Thank you for leaving Audi Brookline five stars, Phil! We look forward to seeing you again!

June 22, 2023

I have bought three cars from Audi Brookline, 2 for me and one for my mom and if my dad still wants to drive when his lease ends I'll buy another for him! They are excellent and have taken amazing care of More

by Local
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis from service
Jun 23, 2023 -

Audi Brookline responded

Thank you for the amazing review! We're so glad to hear that you and your family have had such a positive experience with Audi Brookline. Our team is committed to providing excellent service, and we appreciate your loyalty. Drive safely, and we look forward to serving you again in the future!

June 21, 2023

REALLY NICE PEOPLE; EFFICIENT, COMPLETE AND VERY COMPETENT. ALL THE EXPECTED COMFORT IN THE FACILITY. PLUS THEIR SHUTTLE SERVICE IS SUPERB More

by Doc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KERVENS
Jun 23, 2023 -

Audi Brookline responded

Thanks for the awesome review, Doc! We're glad to hear that you had a great experience with our team at Audi Brookline. We appreciate your kind words and hope to see you again soon. Drive safely!

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