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Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews

402 Reviews of Audi Brookline - Service Center

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May 05, 2023

I had a previous appt had ordered the key. When I came for the key it wasn’t there. The next week I called to see if it was in and it was. It took me 10 days to get the appt. When I came i More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervans Noel
May 08, 2023 -

Audi Brookline responded

Susan, we appreciate you taking the time to share your experience. We're sorry for any inconvenience with the key and scheduling. However, we're delighted to hear that Kelvin was able to assist you during your visit. Our team is always here to help, so don't hesitate to reach out if there's anything else you need! Thank you! - Audi Brookline

May 02, 2023

Luis and entire Brookline Audi service team provided the usual remarkable service from easy appointment booking, check in and periodic updates! Amazing customer experience! More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 04, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your service needs! Luis & the team appreciate your continued support and look forward to seeing you again next time!

April 30, 2023

Damaged right side tires on car and had to have it towed to Audi Brookline after hours. Was immediately contacted the next day by Bill K who was excellent in assisting with getting the vehicle repaired. Bil More

by seebillski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
May 03, 2023 -

Audi Brookline responded

We are glad to hear that Bill and Audi Brookline provided an excellent experience! It's fantastic to know that Bill's clear and effective communication made the process stress-free. We appreciate your taking the time to leave a review and for allowing us to assist with your vehicle repair! Thank you!

April 17, 2023

Service was fast and attentive, I ended up waiting at the dealership which is spacious enough to accommodate longer waits. Nice work! Will service here again. More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Apr 18, 2023 -

Audi Brookline responded

Salma, we appreciate your positive feedback about our attentive and fast service at Audi Brookline! It's great to hear that you found our waiting area spacious and accommodating! We look forward to servicing your vehicle again in the future! Thank you!

April 16, 2023

Quality staff provided excellent service- they kept me well informed and performed work in a timely fashion More

by dpardus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 18, 2023 -

Audi Brookline responded

Thank you for the wonderful feedback about your recent visit here at Audi Brookline! We appreciate your business and hope to see you again in the future!

April 14, 2023

Very knowledgeable and helpful service advisors. I had a great experience buying my car here and the service experience has been great too. More

by PatsFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Apr 17, 2023 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your automotive needs! We're grateful for your business and look forward to serving you again next time!

April 13, 2023

Aramayis is a wonderful agent. He makes sure you’re treated like a VIP. The best Audi service place ever . It’s expensive! However costumer’s service is amazing! More

by pckatiucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis
Apr 17, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your service needs! Aramayis & the team appreciate your support and look forward to seeing you next time!

March 28, 2023

Always clean and tidy, excellent waiting area and very helpful staff. For meocation is very convenient . More

by miccos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Audi Brookline responded

Thank you for being an Audi Brookline customer! We appreciate your kind feedback and look forward to your next visit!

March 27, 2023

I just had my 60K service at this Audi location. Service was excellent and done promptly and efficient. Kevens Noel in the service department was fantastic, very helpful and very friendly. He got More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevens Noel
Mar 29, 2023 -

Audi Brookline responded

Hi Claudio, thanks for the five stars. We're glad to hear that Kevens and the rest of the crew here at Audi Brookline could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

March 24, 2023

Luis is the best, he will go out of his way to make sure all of your needs are addressed. More

by ljmii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Mar 27, 2023 -

Audi Brookline responded

Luis and our team are glad your visit was up to our usual standards! Thank you for rating Audi Brookline five stars!

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