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Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews
Call Service Center (617) 860-3222

402 Reviews of Audi Brookline - Service Center

Sort by
June 28, 2023

Luis and Audi Brookline are professional and courteous. Went above and beyond with a recall and troubleshoot a problem I was having with squeaky brakes. More

by mikerph2002
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Jun 28, 2023 -

Audi Brookline responded

Thank you for the positive review! We're glad to hear that Luis and the team at Audi Brookline provided professional and courteous service. We appreciate your business, and if you have any further questions or concerns, please don't hesitate to reach out. Safe travels!

June 23, 2023

Needed emergency service and the team was quick and efficient. I will be coming back for sure! More

by CSG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

June 23, 2023

Great attentive service. Knowledgeable reps That’s all I have to say but I need 15 words More

by Philsalis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Audi Brookline responded

Thank you for leaving Audi Brookline five stars, Phil! We look forward to seeing you again!

June 22, 2023

I have bought three cars from Audi Brookline, 2 for me and one for my mom and if my dad still wants to drive when his lease ends I'll buy another for him! They are excellent and have taken amazing care of More

by Local
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis from service
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Jun 23, 2023 -

Audi Brookline responded

Thank you for the amazing review! We're so glad to hear that you and your family have had such a positive experience with Audi Brookline. Our team is committed to providing excellent service, and we appreciate your loyalty. Drive safely, and we look forward to serving you again in the future!

June 21, 2023

REALLY NICE PEOPLE; EFFICIENT, COMPLETE AND VERY COMPETENT. ALL THE EXPECTED COMFORT IN THE FACILITY. PLUS THEIR SHUTTLE SERVICE IS SUPERB More

by Doc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KERVENS
Report | Print
Jun 23, 2023 -

Audi Brookline responded

Thanks for the awesome review, Doc! We're glad to hear that you had a great experience with our team at Audi Brookline. We appreciate your kind words and hope to see you again soon. Drive safely!

June 21, 2023

Did what they promised and when they promised. Very professional staff. Video review was a nice surprise. More

by drichman68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Report | Print
Jun 23, 2023 -

Audi Brookline responded

We're so glad to hear that you had a positive experience with our professional staff at Audi Brookline! Thank you for taking the time to leave us a great review. We hope to see you again in the future!

June 20, 2023

I came in unexpectedly on somewhat of an emergency, and was taken in immediately. Bill Kramer took great care of me and I had an excellent experience overall More

by ddh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer
Report | Print
Jun 21, 2023 -

Audi Brookline responded

We're so glad we could assist you in your time of need, and that Bill provided excellent care during your visit. Thank you for the great review!

June 17, 2023

Quick service. Consultant was knowledgeable and very forthright. Environment was pleasant. Excellent place to patronize. More

by tilghman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Report | Print
Jun 20, 2023 -

Audi Brookline responded

We're so glad to hear that you had a quick and pleasant experience at Audi Brookline! Our team takes pride in providing knowledgeable service and we appreciate your kind words. Thank you for choosing us, and we hope to see you again soon!

June 14, 2023

On time, efficient, kept me posted the entire time. Appreciated the service video at the end of the appointment More

by Nicole.oconnor44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Report | Print
Jun 15, 2023 -

Audi Brookline responded

Thank you for the positive feedback about your experience, Nicole! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future!

June 11, 2023

Fantastic service by Luis. Had a lengthy and complicated review and i was always informed… TERRIFIC. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jun 13, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback! It's great to know that you were kept informed throughout your experience and we hope you won't hesitate to reach out if Luis & the team can be of service again in the future. Take care! - Audi Brookline

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