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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews
Call Service Center (617) 860-3222

427 Reviews of Audi Brookline - Service Center

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November 17, 2023

Received with prompt attention and was notified with results amd need for follow up. The employees were courteous and responsive. The problem will require further analysis. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A was the employee from service reception who was outstanding in his performance
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Nov 20, 2023 -

Audi Brookline responded

Mike, we appreciate your feedback and are glad to know our team at Audi Brookline was prompt and courteous. We're committed to resolving any issues you may have - don't hesitate to reach out if you need further assistance!

November 10, 2023

Professional; clean environment provided regular updates great coffee and WiFi they cleaned my car nice people More

by Alisa Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Audi Brookline responded

Alisa, we're delighted to know you enjoyed the amenities and service at Audi Brookline. Thanks for your positive feedback!

October 18, 2023

Very service minded with high quality work. I would recommend them to any Audi owner. More

by Mls12316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 28, 2023

Awesome people in the service department knowledgeable and helpful let me know what was happening throughout the service to my car. This dealership is very clean More

by gscotter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Sep 28, 2023 -

Audi Brookline responded

We're glad to know that you had a positive service experience with our service team at Audi Brookline! Thank you for choosing us! We hope to serve you again in the future! Safe travels!

September 23, 2023

Good service. They kept me informed as the repairs were progressing, Plesant and clean facility More

by Pengwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Report | Print
Sep 26, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 22, 2023

The car was serviced in the correct amount of time cccc cccc cccc cccc cccc More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

September 17, 2023

Excellent customer service. Communication is excellent. Car was serviced same day. Very impressed with the dealership. More

by marcrschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
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Sep 21, 2023 -

Audi Brookline responded

Hey Marc, thank you for the positive review! We're delighted to know you had a positive service experience with our team at Audi Brookline. We'll see you next time! Have a great ride!

September 13, 2023

Kervins was excellent with me. Very cheerful, honest, and staightforward. I'd certainly recommend him to friends and others. More

by back bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're happy to know you had a positive service experience with Kervins at Audi Brookline. We appreciate your recommendation and see you again! Have a great ride!

September 12, 2023

Prompt, efficient service at all times; this is my 4th Audi in 11 years, and I couldn’t be happier with Audi of Brookline. More

by Robin A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Audi Brookline responded

Hey Robin, thank you for the positive review! We're happy to know you've had consistently efficient service with our team at Audi Brookline. We appreciate your loyalty and see you again! Enjoy your new ride!

September 08, 2023

Service Advisors Aramayis and Luis and the service team were phenomenal to deal with. The car needed a part replaced and came back looking like the day I picked it up from the show room! More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis and Luis
Report | Print
Sep 12, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're delighted to know that Aramayis and Luis at Audi Brookline were able to help you out effectively. We'll see you next time! Have a great ride!

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