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Audi Brookline - Service Center

Brookline, MA

4.8
402 Reviews

402 Reviews of Audi Brookline - Service Center

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September 01, 2023

The service and advisor was excellent in helping me diagnose what was the cause of my cars brake issue, after diagnosis since the service would take awhile I was able to use the loaner in the time bein More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Sep 05, 2023 -

Audi Brookline responded

Hi Slama! We're glad to know that Bill from our team at Audi Brookline was able to help diagnose and fix your car's brake issue efficiently. It's great you found the loaner service helpful too! We look forward to serving you again in the future.

September 01, 2023

People and service was top notch. They worked around a tight timeline I had given I was front out of town. More

by Mike.riccardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervins
Sep 06, 2023 -

Audi Brookline responded

Hey Mike, thank you for the positive review! We're glad to know our team at Audi Brookline was able to accommodate your tight timeline. We'll see you next time! Have a great ride!

August 28, 2023

Their service is exceptional. They are communicative, reliable and get the job done. Best experience I have had ever. More

by J AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Aug 30, 2023 -

Audi Brookline responded

We're delighted to know that you had an exceptional experience with our team at Audi Brookline. Your positive feedback about our communication and reliability is greatly appreciated! Safe travels!

August 23, 2023

Professional staff Competent Took time to hear any concerns and questions Offered expertise and suggestions Accommodating More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kramer
Aug 24, 2023 -

Audi Brookline responded

Hey Chuck, thank you for the positive review! We're delighted to know our team at Audi Brookline was able to provide you with a professional and accommodating experience. We'll see you next time! Have a great ride!

August 22, 2023

Easy in and out. Very informative. Will come back next time my car needs any service. More

by Wjablonki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Kervens
Aug 22, 2023 -

Audi Brookline responded

We appreciate the kind feedback and rating for us! We hope to see you again at Audi Brookline! Thank you!

August 15, 2023

I trust that they take good care of me and my car. I am very satisfied with both the work and the people who work there More

by ashpete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Audi Brookline responded

We're delighted to know that you trust our team at Audi Brookline with your car. Your satisfaction is important to us, and we appreciate the positive feedback! Have a great day!

August 05, 2023

Excellent service from Kervens and the team. We had a broken door lock with parts delayed but they gave us a loaner in the meantime. Very friendly folks, service with a smile. More

by JackyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Aug 07, 2023 -

Audi Brookline responded

Hi Jacky, it's great to know Kervens and the team at Audi Brookline were able to assist you during your time of need. We're always here with a smile! Thanks for sharing your experience.

August 04, 2023

I had gone there for a service call due to an unfortunate experience at another dealership. Needless to say, they have my business. More

by daviddavis212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kramer in Service...5 stars
Aug 04, 2023 -

Audi Brookline responded

David, we're glad to have earned your trust and business here at Audi Brookline. We'll always be ready to provide top-notch service when you need it!

August 04, 2023

Great attention paid to solving a complicated engine problem on a 10 year old Audi. Nice people in service. Great mechanic on the shop. Impeccable loaner. It just took a bit long!! Weeks. But I am a lon More

by msalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz
Aug 07, 2023 -

Audi Brookline responded

We appreciate your patience and understanding as we worked to resolve the engine issue on your Audi. Our team at Audi Brookline is dedicated to providing top-notch service, even if it takes a bit longer than expected! We're glad you felt well taken care of during this process.

August 03, 2023

Excellent. Courteous efficient. Everything was done quickly. I was in and out on time and appreciated the car wash. More

by Mwitkin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had an efficient and timely experience at Audi Brookline! Thanks for appreciating our service, including the car wash. We look forward to serving you again in the future.

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