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Audi Brookline - Service Center

Brookline, MA

4.7
427 Reviews

427 Reviews of Audi Brookline - Service Center

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February 01, 2024

Patrick gallo was extremely helpful with my situation. Very professional and walked me through the process More

by Patrussolillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Veiga, Steven Claudio
Feb 01, 2024 -

Audi Brookline responded

We're delighted to know that Patrick was able to assist you effectively at Audi Brookline. We always aim for a smooth process and it's great knowing we hit the mark!

Feb 01, 2024 -

Audi Brookline responded

We're delighted to know that Patrick was able to assist you effectively at Audi Brookline. We always aim for a smooth process and it's great knowing we hit the mark!

January 31, 2024

Always enjoy working with Audi Brookline. They are attentive to detail and easy to work with. Love the new showroom! More

by barbaracurrier50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Audi Brookline responded

Hi Barbara! We're so glad to know that you had a positive experience with us at Audi Brookline and that you love our new showroom! Thanks for the review, we appreciate your support.

January 27, 2024

Excellent service center. Aramayis is very detailed and thorough and supportive and I know my car is in good hands with him. More

by PatsFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigorian
Jan 29, 2024 -

Audi Brookline responded

Hi PatsFan! We're glad to know that Aramayis and our team at Audi Brookline have been able to provide you with the excellent service you deserve. Thanks for trusting us with your car!

January 21, 2024

The technicians were very professional and very knowledgeable of the situation explained everything in detail and was very fast More

by Anthonydbny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Audi Brookline responded

Hi Anthony! We're glad to know that our technicians at Audi Brookline were able to provide you with a detailed and efficient service. Thanks for the positive feedback!

January 18, 2024

Kervens Noel was very informative, professional, friendly, kind excellent service! Audi Dealership at Brookline is definitely a place to be for service!! More

by Maria.markada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Jan 19, 2024 -

Audi Brookline responded

Hi Maria! We're so glad to know that Kervens provided you with excellent service at Audi Brookline! We appreciate your kind words and look forward to serving you again. Safe travels!

January 11, 2024

Great service for everyone from Audi , they made sure that my car running great tires, oil , transmission fluids and also clean the car on the outside More

by Shawnsanders617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Jan 11, 2024 -

Audi Brookline responded

Hi Shawn, thank you for the 5-star rating! We're glad to know you had a great service experience at Audi Brookline! We always aim to ensure your car is in top shape. Safe travels!

January 11, 2024

Always excellent! Service is there to help, honest and timely! Appreciate the video from the technician real-time, great touch! More

by Dogneurology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervins Noel, Tim Veiga, Silvio Santos
Jan 11, 2024 -

Audi Brookline responded

We're glad to know you appreciated the real-time video update from our technician at Audi Brookline! Our team is always here to provide honest and timely service. Thanks for your kind words!

January 09, 2024

The Audi of Brookline team always surpasses my expectations for the gold standard. I blew out a tire and they were able to get in in right away and have it all done in a timely fashion. It was lik More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Audi Brookline responded

Sherrad, we're glad to know our Audi Brookline team was able to assist promptly with your vehicle tire needs! Thank you for choosing us! We'll see you next time. Safe travels!

December 30, 2023

Always dependable. .friendly staff, clean facilities, great mechanics, good location always remember me …xxxxx It is very very good. More

by Paul Iantosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Audi Brookline responded

Hi Paul! We're glad to know you've had such positive experiences with our team at Audi Brookline. We appreciate your kind words about our staff and facilities!

December 27, 2023

I have called twice to make an appointment for my annual tune up and get only the answering machine . No one calls me back . Then I get this survey . I’d very much like to get my car’s annual tune up . More

by david brown
Service Communication
Recommend Dealer
No
Employees Worked With
No one has met me for this recent service
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