Audi Brookline - Service Center

Service reps are outstanding…efficient, thorough, courteous. I received an update from the service tech, with a video of my car while he spoke. I couldn’t ask for anything more. courteous. I received an update from the service tech, with a video of my car while he spoke. I couldn’t ask for anything more. More

I was very happy with how I am treated and informed regarding my vehicle and it’s condition regarding my vehicle and it’s condition More

Personnel are very warm, professional and knowledgeable. A great team. They have become my go to Audi dealer. I could not be more pleased. A great team. They have become my go to Audi dealer. I could not be more pleased. More

Went out of their way to fit in a flat tire at 4:00 on a friday friday More

Audi Brookline always goes above and beyond to service our automobiles. I appreciate the timely updates, the use of a loaner car, and the customer-friendly service advisors. our automobiles. I appreciate the timely updates, the use of a loaner car, and the customer-friendly service advisors. More

They treated me like a princess. And kept my costs to a minimum, and in a timely manner. And kept my costs to a minimum, and in a timely manner. More

Luis and Paul were outstanding service advisors. Luis wrote up the service I needed and which was done to my satisfaction. On the way out, Paul helped to explain some features of the car I didn't Luis wrote up the service I needed and which was done to my satisfaction. On the way out, Paul helped to explain some features of the car I didn't know about (Still haven't read the instruction manual). Even though the salesperson that sold me the car explained some of the features, I still suggest that a class be arranged a month after buying a car be held for those that still don't understand all the features. More

The dealership was thorough,responsible, and customer service oriented. They c provided transportation when the work proved more complicated than anticipated. service oriented. They c provided transportation when the work proved more complicated than anticipated. More

Great customer service interaction…clear communication, great at setting expectations. Loved the video walkthrough and communicating via text. great at setting expectations. Loved the video walkthrough and communicating via text. More