Audi Brookline - Service Center

Ken was great to work with on a few repairs needed. He helped utilize my CNA warranty. Great service by Ken and Audi He helped utilize my CNA warranty. Great service by Ken and Audi More

They were very professional and thorough. They kept me informed during the whole process. I give them an A rating. They kept me informed during the whole process. I give them an A rating. More

I recently brought in my Q5 for the recommended 40k miles service with a missing rear windshield wiper issue to Brookline Audi. It took all day to complete my service but my Service Advisor Kenneth was able service with a missing rear windshield wiper issue to Brookline Audi. It took all day to complete my service but my Service Advisor Kenneth was able to secure a loaner for me. I am extremely happy with the service I received from Brookline Audi concerning my SUV. Kenneth kept me updated throughout whole time. Excellent customer service from Kenneth and the team from Brookline Audi! More

Jeff is great - he explains everything thoroughly and is super kind. Based on his service alone I would recommend this dealership to anyone! super kind. Based on his service alone I would recommend this dealership to anyone! More

Great communication throughout the whole process. I will be going back for future services or repairs. I will be going back for future services or repairs. More

Kervens is outstanding. Straight shooter. Very thorough. Audi Brookline did great work At this leave without Straight shooter. Very thorough. Audi Brookline did great work At this leave without More

Ken Meltzer at Audi Brookline provided excellent service and communication throughout my cars maintenance work and communication throughout my cars maintenance work More

Very accommodating and thorough. Service advisors are helpful and go above and beyond. Let me use coupons that I forgot to bring the day of the service. Service advisors are helpful and go above and beyond. Let me use coupons that I forgot to bring the day of the service. More

Ken was great to work with. The service was painless and efficient. An Uber was provided as well which made it very easy. The service was painless and efficient. An Uber was provided as well which made it very easy. More

Initially, the person who noticed me didn't appear to be in a hurry; responding to a few texts seemed to be their priority. The person at the desk appeared somewhat annoyed by my presence, and I felt unwelc in a hurry; responding to a few texts seemed to be their priority. The person at the desk appeared somewhat annoyed by my presence, and I felt unwelcome rather than assisted. After receiving a message about my car and instructions that an associate would contact me, I waited 30 minutes before asking if they needed anything from me. Their response was that my car was washed and would be ready shortly. The overall interaction lacked friendliness. More