Audi Brookline

FANTASTIC EXPERIENCE! Due to an unforeseeable medical condition, I sadly had to trade away from my 2015 A5 and both Gabe and Chris Downs were more than fair and helpful in Due to an unforeseeable medical condition, I sadly had to trade away from my 2015 A5 and both Gabe and Chris Downs were more than fair and helpful in finding and then getting me into a Q5. The value in honesty, fairness and customer service is highly regarded. These 2 gentlemen went above and beyond for me, with their only motivation being..."Let's take care of our customer". A+++ all around. More

Hidden Diamond in Brookline Don’t be fooled by the humble exterior... this dealer is a hidden diamond in Brookline!! I wasn't even thinking of buying a vehicle when I drove by th Don’t be fooled by the humble exterior... this dealer is a hidden diamond in Brookline!! I wasn't even thinking of buying a vehicle when I drove by this dealer. I saw a cute car and stopped in. Devin greeted me with a genuine smile. He showed me the car and answered all my questions. When it was time to work out a deal with the help of Anthony and Miguel (management and finance) I walked out of there feeling care for and educated. Not to mention I walked out with the car of my dreams and a great deal. Although, I am a female, I was treated with respect and courtesy. I am very pleased and will come back soon! Thank you! More

Seamless, fast and professional! The easiest purchase I have ever made! I had the pleasure of working with Scott Pann and Chris Sanner for my recent purchase of a new S3 and could not The easiest purchase I have ever made! I had the pleasure of working with Scott Pann and Chris Sanner for my recent purchase of a new S3 and could not be happier with the level of service I received. Definitely a refreshing experience! I was able to get a better price than expected on my new car and the delivery of the vehicle was perfect. I am so glad I made the move from BMW to Audi! Thanks guys! More

Fantastic team and Unparalled Service for my Q5 Purchase! Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a lar Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a large investment and feeling comfortable (and not pressured) with a car dealer was very important for me. As soon as I contacted Audi Brookline, I knew I had made the right choice. Their staff, in my opinion, is second to none. They treated me with the utmost professionalism from the day I first contacted them to the completion of our transaction. I got the sense that their staff truly cared about the customer and was willing to work diligently to make sure I was truly satisfied with the experience of purchasing a car, Everyone from my initial contact (Bethany Juneau) to Chris Garvin, Chris Sanner, and Kayla DiPaolo, made the experience completely comfortable and enjoyable. I am extremely happy with my Q5 purchase and will be back when its time to purchase my next Audi. More

Great Out of State Purchase Experience on Pre Owned Vehicle I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I di I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I didn't let the geographic distance deter my interest in these vehicles and made inquiries with both dealers. Of the 2 dealerships I dealt with, the Audi Brookline Team was most helpful and accommodating. I initially dealt with Bethany Juneau who handles the online inquiries. Since I was not in state, she was kind enough to set up a virtual walk around of the vehicle via Facetime with salesman Scott Pann. Scott did a thorough job of walking me through the vehicle for almost an hour that included starting the vehicle, turning on the exterior/interior lights, showing me the engine bay, etc., etc.. I found out that Scott was as picky as me and he made it a point to identify any aesthetic issues as well as answer any/all of my questions. He assured me that all of the pre-owned vehicles go through a safety inspection process before they are offered for sale. After Scott's virtual tour, I had to fly up to the dealership to actually test drive the vehicle. Once I figured out that I wanted the SUV, I dealt with Miguel Rosario the Finance guy who was a pleasure to deal with. To make a long story short, "I came, I saw and I bought" lol. All in all my out of state purchase experience with Audi Brookline was great and wouldn't hesitate to recommend them to anyone looking for a pre-owned or new vehicle. Thank you Bethany, Scott and Miguel for all of your help! More

Would definitely go back! Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! My sales rep, Ryan Beattie's professionalism and knowledge of the Audi line was impressive and comforting The manager Gabe was also a pleasure to talk to No one was pushy and they are as excited about the cars as I was Definitely would recommend Audi of Brookline!! Thanks guys! More

CPO is the way to go did the worst thing possible, impulse bought a 2015 CPO all road, am I happy so far yup did the initial walk in and met a young sales guy Ryan, very did the worst thing possible, impulse bought a 2015 CPO all road, am I happy so far yup did the initial walk in and met a young sales guy Ryan, very helpful and answered all my questions. He finding my want/need of a CPO 2015 intro'd me to the used vehicle manager (Darin) and we talked about the car on the lot. Gathered my senses and left for the weekend. came back and secured the deal at my interest rate (there was a special on the interest rate from Audi ) Kayla worked thru the numbers and all set to go. will be picking up the car with the wife even after they offed to drop off to my house More

Want an Audi? Look No Further than Audi Brookline. Worked with Chris Garvin in sales, Mike Espey on negotiation and Kayla on the paperwork. Ultimately bought a 2017 Q7 Prestige. They were friendly, no Worked with Chris Garvin in sales, Mike Espey on negotiation and Kayla on the paperwork. Ultimately bought a 2017 Q7 Prestige. They were friendly, not pretentious like some luxury brand dealers, and extremely knowledgeable. Chris was amazing. From the first day I met him he immediately focused on what I wanted (specific color and optons). He didn't try to sell me something else. He setup a great test drive and knew everything about this just released, brand new model. We initially couldn't come to the right numbers to make the sale, but he was so cordial and good about it. I walked that day but the sales manager, Mike and I ultimately made a deal over a short time that worked for both of us. As with any car purchase, negotiation was the biggest challenge but it was a professional, non-condescending process. On delivery, Mike spent a few hours with me going over the setup and features of the car and creating my new Audi services account for the Care and Connect support features. He made sure I completely understood how to handle this incredibly advanced Q7. I highly recommend Chris Garvin and Audi Brookline. And the new Q7 is one incredible vehicle. Very pleased. More

Audi Q5 hybrid purchase Our initial contact with Audi Brookline was by phone with Dave McBride. He was extremely helpful. He located the only 2016 Audi Q5 hybrids on lots in Our initial contact with Audi Brookline was by phone with Dave McBride. He was extremely helpful. He located the only 2016 Audi Q5 hybrids on lots in the country. Several calls to other dealerships were very unhelpful, trying to push us toward vehicles I was not interested in. Once in the showroom we were assisted by Ryan Beattie. He was extremely polite, knowledgeable and a pleasure to work with. We did not feel pressured during the sale. He helped locate and transport the vehicle. He went out of his way to help us locate and mount winter tires/wheels. He was easy to communicate with both by phone and email. Also, he was very honest and always took the time to find the answer to our questions. I would highly recommend him! More