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Audi Brookline

Brookline, MA

4.8
793 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 793 reviews

March 29, 2016

Great Out of State Purchase Experience on Pre Owned Vehicle I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I di More

by rsaludo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pann, Miguel Rosario, Bethany Juneau
Mar 30, 2016 -

Audi Brookline responded

Thank you so much for your feedback on your recent experience with our crew. We take pride in providing exceptional customer service and I'm so happy Bethany, Scott and Miguel were able to do exactly that. Thank you for your comments and for your journey to reach us! Enjoy your new Mercedes! Best, Gabe Despres, General Manager

February 22, 2016

Would definitely go back! Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! More

by gdoyle05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Rosario, Ryan Beattie, Gabe Despres
Feb 23, 2016 -

Audi Brookline responded

Thank you for taking the time to tell us about your experience. I'm so glad you are happy with your new Audi S5 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Gabe Despres, General Manager

February 15, 2016

CPO is the way to go did the worst thing possible, impulse bought a 2015 CPO all road, am I happy so far yup did the initial walk in and met a young sales guy Ryan, very More

by Floor Guy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darin, Ryan Beattie
Feb 15, 2016 -

Audi Brookline responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Ryan, Kayla and Darin. Thank you for your business and we look forward to seeing you when you come in to pick up your new Audi! Best, Gabe Despres General Manager

Feb 15, 2016 -

Floor Guy responded

Gabe I did give ryan the brush off on the first visit - no last name no email no phone number - I'll call you response to him - handled my put off like a champ and when I walked in and he smiled and said welcome back.

February 03, 2016

Want an Audi? Look No Further than Audi Brookline. Worked with Chris Garvin in sales, Mike Espey on negotiation and Kayla on the paperwork. Ultimately bought a 2017 Q7 Prestige. They were friendly, no More

by mfh0aaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

Audi Brookline responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Audi team strives to make every guest feel at home in our dealership. Chris, Kayla and Michael are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gabe Despres, General Manager

January 23, 2016

Audi Q5 hybrid purchase Our initial contact with Audi Brookline was by phone with Dave McBride. He was extremely helpful. He located the only 2016 Audi Q5 hybrids on lots in More

by GBcar
Recommend Dealer
Yes
Employees Worked With
Dave McBRide, Ryan Beattie
Jan 25, 2016 -

Audi Brookline responded

Thank you! We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come. Best, Gabe Despres, General Manager

January 14, 2016

Recommend We traded in an Audi A3 and bought an Audi A4. Everything went smoothly and there were a lot of year end incentives to help with the price! More

by Jeb4567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
January 09, 2016

Comfortable experience! My husband and I just leased a new Audi Q5 from Audi of Brookline (herb chambers) and had the best experience. We were fortunate enough to have the pl More

by MNorcross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pann, Rob Lee , Ryan Beattie
Jan 11, 2016 -

Audi Brookline responded

Thank you so much for taking the time to write this review. The entire Audi Brookline team strives to make every guest feel at home in our dealership. Ryan, Scott and Rob are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Gabe Despres, General Manager

January 05, 2016

In praise of Bethany Bethany has been so helpful to me. For several months she has tried to locate a vehicle for me, nationwide, that fits all of the requirements whi More

by Diane
Recommend Dealer
Yes
Employees Worked With
Bethany
Jan 05, 2016 -

Audi Brookline responded

Thank you for your great recommendation of Bethany. Happy driving and if there is anything we can assist you with in future please let us know. Sincerely, Gabe Despres, General Manager

January 02, 2016

Why I am a loyal Audi driver Ralph has taken care of me for the past 16 years. I get a new car every 3 years and he makes it totally client centered- delivered car to me with full More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Trepanier, Miguel Rosario
Jan 04, 2016 -

Audi Brookline responded

Thank you, Paula! On behalf of our entire team here in Brookline, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gabe Despres, General Manager

January 02, 2016

100% Satisfied Audi #6 from Ralph, and I couldn't be happier. Ralph was especially helpful in guiding me, and helping me to select the options/packages which made t More

by Sbridger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Trepanier
Jan 04, 2016 -

Audi Brookline responded

Thank you for taking the time to share your experience with Ralph. I’m thrilled to hear how happy you are. On behalf of our entire team here in Brookline, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Gabe Despres, General Manager

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