Audi Brookline

I am new to the city with a new job and i was looking for a car. I chose Audi because my sister has an A4 and she loved. I decided to try Audi then.. I met Steven and his service was Outstanding! Simple, e a car. I chose Audi because my sister has an A4 and she loved. I decided to try Audi then.. I met Steven and his service was Outstanding! Simple, efficient and quick. He introduced me to all the Audi team, showed me the Q8 and q5. After a ride in the q8 i decided to lease one. After that with Steven, the process was “smooth”. The communication was directly through text , emails and in less than one week i had the q8. He registered the car, gave me orientation about the q8 and assist me with my MA license. Extremely recommend Steven, no doubt!! Thanks. JD , MD More

Stephanie Bagu is an exceptional sales person. She is not only professional but also has a soft sell approach that works well with buyers. A real credit to Audi Brookline. not only professional but also has a soft sell approach that works well with buyers. A real credit to Audi Brookline. More

Great Journey to a new A6 The journey of deciding to give up my coveted gray vehicle for another vehicle was made easier by Steven. Not having the gray vehicle in stock at Bro The journey of deciding to give up my coveted gray vehicle for another vehicle was made easier by Steven. Not having the gray vehicle in stock at Brookline lead Steven to reach out to other dealers to get me a gray A6. I did not make it easy but he had the professionalism, patience and grace to see me through the process. I am in my new gray A6 and he is still reaching out. Steven thank you again. More

Stephanie was a pleasure to work with throughout the whole process of trading in my old car and getting me into a new one. Not once did she make me feel pressured to buying a car and worked with me to g whole process of trading in my old car and getting me into a new one. Not once did she make me feel pressured to buying a car and worked with me to get the car and deal I was looking for. Hands down would go back and work with her and the Audi Brookline staff again! More

Steven Claudio went above and beyond for me on my transaction and has continued to support even since my purchase. He is without doubt the best car sales professional I have ever worked with. I will transaction and has continued to support even since my purchase. He is without doubt the best car sales professional I have ever worked with. I will buy from Steven again. More

I had a very good experience leasing an Audi with Stephanie. She was kind and considerate, patient and knowledgeable, and really made me feel like my interests came first. Stephanie. She was kind and considerate, patient and knowledgeable, and really made me feel like my interests came first. More

Stephanie bagu was excellent to work with ... very responsive! In fact we are getting a second car through her. She took us through all the options. In fact as a result of sales service we are leasing responsive! In fact we are getting a second car through her. She took us through all the options. In fact as a result of sales service we are leasing a second car from Audi. More

Couldn't be bothered if responding to a customer's needs req Kayla is a nice enough person (mostly pre-sale), but she never returned my emails or calls when I needed her support around an issue. She does not see Kayla is a nice enough person (mostly pre-sale), but she never returned my emails or calls when I needed her support around an issue. She does not seem to be interested in doing any heavy lifting on behalf of the customer...just so you know... I called Tim Veiga the General Manager when I got no response from her because I was so frustrated and he never even had the courtesy to call me back! Grant Gonzalez told me I was rude when I simply explained to him why I was frustrated for being charged $900 for the Lease End Inspection and wanted his help. Again, they couldn't be bothered. More

Thanks to Stephanie, we are now enjoying the best car for us When we first came to Audi Brookline, we have been putting off buying a new car for almost a year, thinking it would be a long and complicated process When we first came to Audi Brookline, we have been putting off buying a new car for almost a year, thinking it would be a long and complicated process. It was nothing like that! Stephanie was extremely knowledgeable and answered all of our questions and concerns. She was also patient yet persistent when we were indecisive and wanted to consider our options for quite some time. In the end when we made our decision, she helped us through all the options, was accommodating and thorough and the whole process went smoothly and easily for us. And needless to say we are very happy with our new car. More