Audi Brookline
Brookline, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Out of State Purchase Experience on Pre Owned Vehicle I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I di I was on the hunt for a particular pre-owned model/year Mercedes SUV. My search found two vehicles up in Boston, MA but I live in Raleigh, NC. I didn't let the geographic distance deter my interest in these vehicles and made inquiries with both dealers. Of the 2 dealerships I dealt with, the Audi Brookline Team was most helpful and accommodating. I initially dealt with Bethany Juneau who handles the online inquiries. Since I was not in state, she was kind enough to set up a virtual walk around of the vehicle via Facetime with salesman Scott Pann. Scott did a thorough job of walking me through the vehicle for almost an hour that included starting the vehicle, turning on the exterior/interior lights, showing me the engine bay, etc., etc.. I found out that Scott was as picky as me and he made it a point to identify any aesthetic issues as well as answer any/all of my questions. He assured me that all of the pre-owned vehicles go through a safety inspection process before they are offered for sale. After Scott's virtual tour, I had to fly up to the dealership to actually test drive the vehicle. Once I figured out that I wanted the SUV, I dealt with Miguel Rosario the Finance guy who was a pleasure to deal with. To make a long story short, "I came, I saw and I bought" lol. All in all my out of state purchase experience with Audi Brookline was great and wouldn't hesitate to recommend them to anyone looking for a pre-owned or new vehicle. Thank you Bethany, Scott and Miguel for all of your help! More
Would definitely go back! Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! My sales rep, Ryan Beattie's professionalism and knowledge of the Audi line was impressive and comforting The manager Gabe was also a pleasure to talk to No one was pushy and they are as excited about the cars as I was Definitely would recommend Audi of Brookline!! Thanks guys! More
CPO is the way to go did the worst thing possible, impulse bought a 2015 CPO all road, am I happy so far yup did the initial walk in and met a young sales guy Ryan, very did the worst thing possible, impulse bought a 2015 CPO all road, am I happy so far yup did the initial walk in and met a young sales guy Ryan, very helpful and answered all my questions. He finding my want/need of a CPO 2015 intro'd me to the used vehicle manager (Darin) and we talked about the car on the lot. Gathered my senses and left for the weekend. came back and secured the deal at my interest rate (there was a special on the interest rate from Audi ) Kayla worked thru the numbers and all set to go. will be picking up the car with the wife even after they offed to drop off to my house More
Want an Audi? Look No Further than Audi Brookline. Worked with Chris Garvin in sales, Mike Espey on negotiation and Kayla on the paperwork. Ultimately bought a 2017 Q7 Prestige. They were friendly, no Worked with Chris Garvin in sales, Mike Espey on negotiation and Kayla on the paperwork. Ultimately bought a 2017 Q7 Prestige. They were friendly, not pretentious like some luxury brand dealers, and extremely knowledgeable. Chris was amazing. From the first day I met him he immediately focused on what I wanted (specific color and optons). He didn't try to sell me something else. He setup a great test drive and knew everything about this just released, brand new model. We initially couldn't come to the right numbers to make the sale, but he was so cordial and good about it. I walked that day but the sales manager, Mike and I ultimately made a deal over a short time that worked for both of us. As with any car purchase, negotiation was the biggest challenge but it was a professional, non-condescending process. On delivery, Mike spent a few hours with me going over the setup and features of the car and creating my new Audi services account for the Care and Connect support features. He made sure I completely understood how to handle this incredibly advanced Q7. I highly recommend Chris Garvin and Audi Brookline. And the new Q7 is one incredible vehicle. Very pleased. More
Audi Q5 hybrid purchase Our initial contact with Audi Brookline was by phone with Dave McBride. He was extremely helpful. He located the only 2016 Audi Q5 hybrids on lots in Our initial contact with Audi Brookline was by phone with Dave McBride. He was extremely helpful. He located the only 2016 Audi Q5 hybrids on lots in the country. Several calls to other dealerships were very unhelpful, trying to push us toward vehicles I was not interested in. Once in the showroom we were assisted by Ryan Beattie. He was extremely polite, knowledgeable and a pleasure to work with. We did not feel pressured during the sale. He helped locate and transport the vehicle. He went out of his way to help us locate and mount winter tires/wheels. He was easy to communicate with both by phone and email. Also, he was very honest and always took the time to find the answer to our questions. I would highly recommend him! More
Recommend We traded in an Audi A3 and bought an Audi A4. Everything went smoothly and there were a lot of year end incentives to help with the price! We traded in an Audi A3 and bought an Audi A4. Everything went smoothly and there were a lot of year end incentives to help with the price! More
Comfortable experience! My husband and I just leased a new Audi Q5 from Audi of Brookline (herb chambers) and had the best experience. We were fortunate enough to have the pl My husband and I just leased a new Audi Q5 from Audi of Brookline (herb chambers) and had the best experience. We were fortunate enough to have the pleasure of working with Scott Pann, Rob Lee and Ryan Beattie. We never felt pressure, but instead we were given our own space to talk things out. We never felt rushed or haggled, two words that many people associate with the car business. They worked with our budget and what we felt comfortable spending and allowed us to go through with leasing a car of our dreams. All three guys were warm and personable, through in person encounters, emails and phone calls. I am so happy we walked into Herb Chambers Audi of Brookline and became part of the Audi family, but I'm even happier I've met Scott, Rob and Ryan. More
In praise of Bethany Bethany has been so helpful to me. For several months she has tried to locate a vehicle for me, nationwide, that fits all of the requirements whi Bethany has been so helpful to me. For several months she has tried to locate a vehicle for me, nationwide, that fits all of the requirements which I desire. It was especially hard to locate the color that I wanted, and she finally found a car that might do in a neighboring Audi dealership. I did buy it there, and despite the fact that I did not buy the auto from Bethany's dealership, she has still been supportive and helpful. Thank you so much to a great gal! More
Why I am a loyal Audi driver Ralph has taken care of me for the past 16 years. I get a new car every 3 years and he makes it totally client centered- delivered car to me with full Ralph has taken care of me for the past 16 years. I get a new car every 3 years and he makes it totally client centered- delivered car to me with full tank I'd gas and had me wait in warm showroom when he had it inspected. Most important to me I trust Ralph. When he presents me with numbers and a bottom line figure I know it is honest More
100% Satisfied Audi #6 from Ralph, and I couldn't be happier. Ralph was especially helpful in guiding me, and helping me to select the options/packages which made t Audi #6 from Ralph, and I couldn't be happier. Ralph was especially helpful in guiding me, and helping me to select the options/packages which made the most sense. Delivery was seamless, and Ralph explained all of the functions to me in detail More