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Audi Brookline

Brookline, MA

4.8
793 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 793 reviews

October 03, 2016

No Hassle, Quick Easy Experience Jonathan made the purchase easy, super transparent and completely hassle free. Almost everything was done over the phone or email. So by the time I More

by Andrew Tarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Williams
Oct 10, 2016 -

Audi Brookline responded

Thank you for sharing your feedback, Andrew! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Jonathan provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Audi, we appreciate your business! Best, Gabe Despres, General Manager

August 25, 2016

Service Brought my Rs7 in for service the service was awesome. Great experience, promt service, very clean .. highly recommend going to them! Definitely trus More

by chatzis26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2016 -

Audi Brookline responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with David. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager

August 25, 2016

Great experience with service department I recently purchased a 2012 A4 and I brought it in for service. I dealt with David Davidian as my service writer and it amazed me how knowledgable and More

by Alex51884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Davidian
Aug 26, 2016 -

Audi Brookline responded

On behalf of the team here at Audi Brookline, I would like to thank you for choosing us for your automotive needs. I'd also like to thank you for your compliments towards the helpfulness and dedication demonstrated by David. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Gabe Despres, General Manager

August 18, 2016

Excellent service I had to bring my q5 in to have the brakes replaced. I usually don't write reviews but I just had to express how amazing the service was. I speciall More

by Melissa F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Davidian
July 31, 2016

Helpful beyond expectations It has been a few months since Kayla assisted me in purchasing a 2015 Audi A4. I still have good feelings about my Audi Experience. Kayla was great!! More

by firsttime audi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Audi Brookline responded

Thank you for taking the time to share your experience. I'm so happy to hear that you enjoyed working with Kayla! She truly is a wonderful asset to our team. We hope you are enjoying your Audi, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Gabe Despres, General Manager

July 08, 2016

Exceptional customer service Just started shopping for a new car and when we contacted Brookline Audi we needed to shop no more... Exceptional customer service and attentiveness More

by CLWgobc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Despres, Christopher Downs
Jul 08, 2016 -

Audi Brookline responded

What an outstanding review to read! It is great to know that Kayla and Chris provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gabe Despres, General Manager

May 06, 2016

FANTASTIC EXPERIENCE! Due to an unforeseeable medical condition, I sadly had to trade away from my 2015 A5 and both Gabe and Chris Downs were more than fair and helpful in More

by delzd3d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Despres, Christopher Downs
May 06, 2016 -

Audi Brookline responded

I sincerely appreciate the time it took for you write this great review. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gabe Despres, General Manager

April 16, 2016

Hidden Diamond in Brookline Don’t be fooled by the humble exterior... this dealer is a hidden diamond in Brookline!! I wasn't even thinking of buying a vehicle when I drove by th More

by FirstAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin and Anthony, Miguel Rosario
Apr 18, 2016 -

Audi Brookline responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Devin, Anthony and Miguel. They are valuable members of our team. We trust you are enjoying your new dream car and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager

April 12, 2016

Seamless, fast and professional! The easiest purchase I have ever made! I had the pleasure of working with Scott Pann and Chris Sanner for my recent purchase of a new S3 and could not More

by ccgonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Pann, Chris Sanner, Miguel Rosario
Apr 13, 2016 -

Audi Brookline responded

Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit while working with Scott, Chris and Miguel. We appreciate your business and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Gabe Despres, General Manager

April 07, 2016

Fantastic team and Unparalled Service for my Q5 Purchase! Purchasing a car can be a daunting task, and finding the right dealer (who is a good fit for you) can be a lengthy experience. A car purchase is a lar More

by Thomas Quarticelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sanner, Bethany Juneau
Apr 07, 2016 -

Audi Brookline responded

Thanks so much for your feedback on your recent experience with us here at Audi Brookline. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. You certainly worked with a great bunch! Feel free to stop in anytime if you need assistance reviewing any of the features on your Q5, we're always happy to help! Kind Regards, Gabe Despres, General Manager

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