Audi Brookline
Brookline, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Sales Experience meets Perfection Just bought my New Audi this week! My Sales experience with Chris Garvin was phenomenal - exceeded by FAR all my expectations of what one can and shou Just bought my New Audi this week! My Sales experience with Chris Garvin was phenomenal - exceeded by FAR all my expectations of what one can and should expect for professionalism, integrity, and customer experience when buying a car. Wow - what else can I say except that if you want an end to end car buying experience that leaves you feeling with a top notch customer experience -- with a dealership that truly works with you on pricing to give you not just a fair deal, but a good, honest, and transparent deal - I highly recommend you see Chris and Audi Brookline. More
Chris Downs Catherine and Chris's service was impeccable and they went out of his way to insure everything was perfect. We are bringing up our 11 and 12 year old Catherine and Chris's service was impeccable and they went out of his way to insure everything was perfect. We are bringing up our 11 and 12 year old grandchildren so Catherine brought the car for a test ride and Chris delivered the car to Cape Cod to save us a trip to Boston to ensure we were home for them after school. He then spent another hour showing us how to use all the electronics. I would recommend them and the dealership to anyone asking about buying a car. More
Just a great experience Chris Downs and the sales team did an impeccable job. Even though I changed my mind on the interior at the last minute, Chris handled it smoothly wit Chris Downs and the sales team did an impeccable job. Even though I changed my mind on the interior at the last minute, Chris handled it smoothly with no complaint. The whole process was easy and Brookline was the first dealer to meet my requirements and thus won my business. Thanks to Chris and Brookline Audi for their professionalism. KM More
Great car-buying experience with Chris Downs We just purchased a 2018 Audi A5 Sportback and had the truly enjoyable experience of working with Chris Downs as our salesperson. He was excellent. Hi We just purchased a 2018 Audi A5 Sportback and had the truly enjoyable experience of working with Chris Downs as our salesperson. He was excellent. His product knowledge was outstanding and he was extremely courteous, professional and helpful. Chris's assistance (and the quality of the Audi product) made the whole car buying process a pleasure. More
Unreliable Incompetent service. Do not waste your time or money. Poorly kept and poorly ran. David, the Service manager is completely unreliable and has anger ma Incompetent service. Do not waste your time or money. Poorly kept and poorly ran. David, the Service manager is completely unreliable and has anger management issues. The GM, while friendly, not very engaged and not once apologetic. The world is not perfect and we all have bad days. I can understand that and it takes a lot to upset me. I am as understanding as they come. I've been in costumer service all my life. I've never written a negative review about anything or anyone. Let that speak for itself. More
Arrogant Sales Rep I came in and talked to a salesperson named Alex. He was extremely rude and arrogant. He asked insulting questions and claimed HC dominates the market I came in and talked to a salesperson named Alex. He was extremely rude and arrogant. He asked insulting questions and claimed HC dominates the market so price is non negotiable. He did not even raise his eyebrows when I left. I went to Natick Audi the same day and received a decent discount. The salesperson there was way nicer than the xxxxx at Brookline Audi. I truly hope salesperson at Brookline Audi can learn some manners. More
Dreamy! I had an amazing experience at Herb Chambers Audi dealer. My salesman, Larry Golub was truly a gem. Communication was awesome, he didn't oversell, and I had an amazing experience at Herb Chambers Audi dealer. My salesman, Larry Golub was truly a gem. Communication was awesome, he didn't oversell, and went above and beyond with my car delivery. I'm so thrilled with my new Q7. Overall, such a painless, pleasant experience. Now I'm driving a dreamy new car. Couldn't have asked for a better car buying experience and I've had MANY! I also should mention my interaction with the finance manager, Kayla. She was super sweet. Felt like a friend right away and overall made the financial part almost fun! She was also very knowledgeable and personable. More
easiest transition into new lease ever jonathan williams managed a seamless transition from my previous leased audi into an upgraded 2016 version of the same car. i had not been contemplat jonathan williams managed a seamless transition from my previous leased audi into an upgraded 2016 version of the same car. i had not been contemplating finishing my lease early, but jonathan offered me a trade in i could not refuse. jonathan is attentive, efficient, concise and well prepared. i never could have imagined this process could happen so quickly and smoothly, More
I tell everyone how great Brookline Audi and Jonathan are! I leased a vehicle from Jonathan at Brookline Audi several months ago. From the moment I met Jonathan, I knew that I was in good hands. He made the le I leased a vehicle from Jonathan at Brookline Audi several months ago. From the moment I met Jonathan, I knew that I was in good hands. He made the leasing process seamless and was even able to get me a loaner vehicle at the last minute on a Friday afternoon. Jonathan is very knowledge and more importantly is a hard-working, genuine guy. I will definitely be going back to Audi Brookline and Jonathan when my lease is up! More
Great buying experience Thanks to Chris, Anthony and Gabe for making the purchase of a new A6 so easy! You were all very helpful and friendly. This was my first buying exper Thanks to Chris, Anthony and Gabe for making the purchase of a new A6 so easy! You were all very helpful and friendly. This was my first buying experience where I was able to discuss and negotiate without being asked whether my husband was coming to help, and I appreciate that! Besides the sales team, Kayla was very professional and got the best financing for me. More