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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

February 18, 2020

Steven was incredibly helpful through my car buying process. I had initially planned to see more cars from other places but Steven was so insightful on the car I was test driving and gave me the confid More

by FrancisT
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio
February 18, 2020

The sales representative was great he made the process very easy and was very informative, I wanted to take the car same day and made it happen. Very good experience. More

by jacob.paulino
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Veiga, Patrick Chahwan, Steven Claudio
February 17, 2020

Best Experience Ever I was in the market for a very rare vehicle, and Audi Brookline had exactly what I was looking for. I live in the DC area, and was a little nervous ab More

by Christopher Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fine, Marlyn Figuereo, Arlene Mejia
February 15, 2020

I am new to the city with a new job and i was looking for a car. I chose Audi because my sister has an A4 and she loved. I decided to try Audi then.. I met Steven and his service was Outstanding! Simple, e More

by Jgaristomd
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
February 14, 2020

Stephanie was a pleasure to work with throughout the whole process of trading in my old car and getting me into a new one. Not once did she make me feel pressured to buying a car and worked with me to g More

by gditri
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu
February 14, 2020

Stephanie Bagu is an exceptional sales person. She is not only professional but also has a soft sell approach that works well with buyers. A real credit to Audi Brookline. More

by cawalsh10
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu
February 14, 2020

Great Journey to a new A6 The journey of deciding to give up my coveted gray vehicle for another vehicle was made easier by Steven. Not having the gray vehicle in stock at Bro More

by deborahj.pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
February 13, 2020

Steven Claudio went above and beyond for me on my transaction and has continued to support even since my purchase. He is without doubt the best car sales professional I have ever worked with. I will More

by Phil.nickson
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
February 12, 2020

I had the worse experience dealing with a General manager of a Car dealership in my life....he was so unprofessional towards the mistakes he made to resolve them....first  Swearing at a customer is total dis More

by Cavalry156house
Recommend Dealer
No
Employees Worked With
Tim Veiga
Feb 13, 2020 -

Audi Brookline responded

You brought your vehicle in for service without a plastic cover underneath the vehicle. We discussed with you that your vehicle never had one on it, I even verified with my technician and offered to split the cost of the part with you and have it put on your vehicle. Unfortunately, that is when the conversation became very difficult. We had all intentions of helping you with this part. Thank you, Tim Veiga, General Manager

Feb 13, 2020 -

Cavalry156house responded

Wow...I should of done my homework and looked at all the poor reveiws they had on this dealership for service and on the General Manager, Tim Veiga. And we would think going to a Dealership would be better then a private owner mechanic shop but its the opposite for Service Dealt under Tim Veiga. The Regional manager must be blind to see the bad reveiws. Like they say One bad Apple Spoils the bunch .

January 22, 2020

I had a very good experience leasing an Audi with Stephanie. She was kind and considerate, patient and knowledgeable, and really made me feel like my interests came first. More

by Edwin
Recommend Dealer
Yes
Employees Worked With
Stephanie Bagu
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