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Audi Brookline

Brookline, MA

4.8
810 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 810 reviews

January 27, 2021

Professional, excellent, dynamic, proactive very knowledgeable about his role, 100% recommend work with him, very considerate about each particular customer situation, budget, his experience is very More

by Rafaelito Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Jan 28, 2021 -

Audi Brookline responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Audi Brookline, and it means a lot to know that we provided the excellent service we strive for here. We hope to see you again sometime!

January 27, 2021

The staff at Audi Brookline was very friendly and professional. I was there to service my car and for a recall. As I was sitting there with my mask, Frank B the salesperson who sold me the car over More

by marso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Burgos
Jan 27, 2021 -

Audi Brookline responded

Thank you for coming to Audi Brookline for your recall repairs! We are delighted to hear that you were able to catch up with Frank, and we appreciate you taking the time to share this feedback. Hope to see you next time!

January 25, 2021

Juliana was fantastic through the whole process. Next car I buy will be from her and Audi due to her phenomenal work and customer focused approach. More

by Klmcmahon0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliana Batalini
Jan 26, 2021 -

Audi Brookline responded

Thank you for taking the time to review us, and shout out Juliana! We are very proud to have her on our team and happy to hear that she went above and beyond to assist with your purchase. Congratulations on your new vehicle, and drive safe! We are looking forward to seeing you again at Audi Brookline!

January 18, 2021

I love their newly designed showroom and service area. I was in to buy a car and received warm and friendly service complete with the offer of something to drink from their state of the art coffee machine. More

by Babrown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Downs, Silvio Santos
Jan 18, 2021 -

Audi Brookline responded

We couldn't ask for a better review! Thank you for your wonderful feedback, and for your support of Audi Brookline. Safe travels in your new car!

January 16, 2021

Good service, They were very friendly and very good service. I'll send my friends over to your Brookline store to buy car. Thank you so much! More

by Pangqiuxiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bagu
Jan 18, 2021 -

Audi Brookline responded

Thank you for posting about your recent visit to Audi Brookline. We're proud to have earned your business!

December 28, 2020

Professional, warm and safe-conscious (while still conducting business in a relative normal mode). Timely responses. Online Smart Price provides transparency. They provide IPAD Pen because I use glove More

by stevebao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department Manager, Marlyn Figuereo
Dec 29, 2020 -

Audi Brookline responded

Steve, thank you for the review! It was our pleasure to assist you here at Audi Brookline, and it means a lot to know that we lived up to our accommodating and transparent values. We hope to see you again sometime!

December 25, 2020

Excellent service and thoughtful accommodation to my changing schedule. Most appreciated engagement with Jessica Pratt. And whose user unfriendly idea was it that reviews must be 25 words? More

by TM617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Dec 27, 2020 -

Audi Brookline responded

Thank you for taking the time to leave us a review! We are so glad Jessica took good care of you here at Audi Brookline, and we will be sure to let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

December 10, 2020

Juliana provided with a phenomenal experience at Audi Brookline, where I bought an SQ5. She did an excellent job assessing my needs and getting me the best deal possible. She made sure every step of the More

by Felipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fine, Tim Veiga, Juliana Batalini
Dec 11, 2020 -

Audi Brookline responded

Hi Felipe -Thank you for taking the time to share your experience! We are very proud to have Juliana on our team, and it is great to hear that she went above and beyond to make your purchase experience successful. Congratulations on your new Audi SQ5, and we hope to work with you again down the road! - The Audi Brookline team

December 10, 2020

Jessica was terrific in coordinating my service visit. I have a 2013 Allroad, and after today, its purring like a kitten! Thank you, Brookline Audi! More

by sydney_rubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Pratt
Dec 11, 2020 -

Audi Brookline responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Audi Brookline, and we will be sure to let Jessica know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

December 08, 2020

Extremely proficient & great service! I was made felt welcome & safe by Tony (service adviser) as well as the other members of the service department! Thank you so much. More

by Lydia.Shver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony & Danny (service)
Dec 08, 2020 -

Audi Brookline responded

This is exactly what we love to hear, Lydia! Thank you so much for choosing Audi Brookline for your auto service needs. We love to hear that you had a positive experience working with Tony and our team. Have a great day!

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